This portal is to capture your great ideas and improvements to the Insight platform. No PHI should be included and application issues should be still be reported to Clinicient Support.
Currently the system does not print all patient appointments when you right click on a patient appointment and select "Print Appointments." It only prints all future appointments, it requires the staff members to go back to the current date and pr...
There are fields we use for intake that are not available in InsightGO which we would like to have added so our admin can use the web version to complete intakes. These are "Primary MD" and "cell carrier" within the client's demographics/case page...
Prompt upon case creation to change "Guarantor" if patient is minor
Current the system defaults to "self" or not at all, it would helpful if there was a prompt or notice when the new patient being entered is a minor, because this situation currently requires a change in the guarantor tab. This would avoid issues w...
After "completing a goal" if the pt regresses, there is no way to unclick the completed goal and reset that goal. The apply button is grayed out. I was told by tech support that I need to delete the goal and rewrite it as a new one. This isn't acc...
Appointment notes are really important in our clinics. In InsightGO, it's great to see the Appointment Notes icon on the Schedule. The enhancement request we are suggesting is that the Appointment Notes icon is also visible within the Chart Left N...
Eyeball icon has been great. Is there a way to do an eyeball for each section in documentation (Subjective, Objective, etc.)? So you can add smaller amounts in/specific section. Subjective, objective and procedures
When going to delete a recurring appointment, give the option to delete only this appointment or all appointments going forwards-- both regular patient appointments and "other" appointments.
The ability to submit electronic claim attachments through Insight Billing for all payers, not just Worker's Compensation or No-Fault payers. More payers are requesting electronic copies of documentation at claim submission, leading to many denial...
Working front desk, I get many requests for chart notes from WC or insurance companies. We need to be able to open a chart and save the entire chart on the desktop. Printing out six weeks of notes separately is a waste of paper and time. We work w...