Clinicient Ideas Portal


Welcome!

This portal is to capture your great ideas and improvements to the Insight platform.
No PHI should be included and application issues should be still be reported to Clinicient Support.

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No Show Tracker Pop Up

A pop up would come up after no showing the patient’s appointment to help clinicians and the reception team monitor the attendance of the patients and to limit no-shows. The pop up would show the number of times a patient has no showed for their a...
over 1 year ago in Admin/Billing/Reporting / Change Log 0 Future Consideration

Search Payer Files by PO Box

We need to be able to search by PO Box. I also need to know how to export our entire insurance list.
over 2 years ago in Admin/Billing/Reporting / Manage Payers 0 Future Consideration

Discharge automatically triggers letter to doctor

When discharging a client, if not a formal Discharge eval, we have to go into Classic to use template for Quick Dc to send to doctor. Either way, can a discharge in Insight Go automatically trigger a letter to the doctor?
over 1 year ago in EMR: Documentation/Front Desk / Letters 0 Future Consideration

Create a report that tracks Hard Caps (visits) across cases and disciplines.

I'm sure many clients would benefit from this! There is a report for authorized visits, but not for Hard Caps. If a patient has a hard cap on visits, but doesn't need an Auth, we put the visits in the auth field so we can keep track that way. Howe...
over 1 year ago in EMR: Documentation/Front Desk / Case Management Report 0 Future Consideration

Copay Collection Report (leave off appointments in a failed status)

Is it possible to add the appointment status to the Copay Collection Report so the front office can know to not calculate the copay? It would even be better if unsuccessful appointments didn't even show up on the report. Appointments that are in a...
over 3 years ago in EMR: Documentation/Front Desk / iGO Reporting/Issues Listings 0 Future Consideration

Analytics Report time stamp with am/pm or military time

When running report on documentation finalization noted the day/time stamp is available however unknown if am/pm. This is important data need to check if documentation is being done in timely manner based on specific expectations. Per our billing ...
about 1 year ago in Admin/Billing/Reporting / Edit an Existing Report 0 Future Consideration

Authorization Required check box

We would love to see an Authorization Required check box in the client's profile that would also be linked to reports we could run to ensure we are closely tracking these authorizations.
about 2 years ago in Admin/Billing/Reporting / Admin 1 Future Consideration

Would like an icon on the schedule indicating if a patient has a copay

Currently, the $ on the schedule indicates if the patient has a balance due, but I would like an icon on the schedule that notifies if the patient has a copay associated with their account (basically if there is something written in the "copay" bo...
about 2 years ago in EMR: Documentation/Front Desk / Insurance / Schedule 0 Future Consideration

visit count with max visit (XX of XX) vs authorized visits, alert when reaching the cap

It would be helpful to have the max visit count be considered (work like a count) in the "shield" of IGO to allow better tracking. It will only work when an authorization is put in vs just the standard insurance. It will count the visits but an al...
over 2 years ago in EMR: Documentation/Front Desk / Auth Tracking 0 Future Consideration

Create individual chart template that can lay on top of clinic-wide template

They want to create their own individual chart template that they can lay on top of an existing “clinic-wide” template.
about 1 year ago in EMR: Documentation/Front Desk / Chart View 0 Future Consideration