Clinicient Ideas Portal


Welcome!

This portal is to capture your great ideas and improvements to the Insight platform.
No PHI should be included and application issues should be still be reported to Clinicient Support.

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Admin/Billing/Reporting

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Modifier XE and XU

We do not want XU to be populated as a choice but instead XE only. That is what we use for Humana only. The client would like to choose between the XE or the XU modifier to be added to the patient's claims. It looks like the system automatically a...
over 3 years ago in Admin/Billing/Reporting / Modifiers 0 Future Consideration

See what employee scanned a document as an attachment

How can we see what employee scanned a document as an attachment into the system?
over 3 years ago in Admin/Billing/Reporting / Change Log 0 Future Consideration

Appointments At Risk - display by DOS

Is it possible to have the Appointments At Risk section display by date of service vs in alphabetical order? This would be much more functional for us. Thanks!
over 3 years ago in Admin/Billing/Reporting / Reporting 0 Future Consideration

Enhancement to Change Log Client Editor

If possible, can the change log be expanded in the Client Editor to track all fields in the Personal Information and Case Information Tab (currently doesn't track Diagnosis Code, Authorization Grid, etc), as well as tracking the attachments that a...
almost 4 years ago in Admin/Billing/Reporting / Change Log 0 Future Consideration

add sales tax to claims

Sales tax needs to be added to every claim and the taxable amount is the total charges this law is already in effect. Started 1/1/2021 The attached file explains the tax.
almost 4 years ago in Admin/Billing/Reporting / Claims 0 Future Consideration

Breakdown of Insurance Mix per Therapist Report

Is there a report in Clinicient that I’m not finding that would query this out by month or year?
almost 4 years ago in Admin/Billing/Reporting / New Report 0 Future Consideration

Release copays

specifially I want provide the ability to release copays in billing but only that function Insight Billing property: Would like to separate out If not is there a way to have reserved credits automatically released? and It would be for security gro...
almost 4 years ago in Admin/Billing/Reporting / Billing 0 Future Consideration

Automated Application of Interest to Aged Patient Balances

Mountain Land would like to charge monthly interest on their patient accounts with aged balances, without having to manually apply to 1500+ accounts monthly. Ideally the settings could be set at either the clinic level, or at the company level, wh...
almost 4 years ago in Admin/Billing/Reporting / Billing Workflows 0 Future Consideration