EMR: Documentation/Front Desk

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visit count with max visit (XX of XX) vs authorized visits, alert when reaching the cap

It would be helpful to have the max visit count be considered (work like a count) in the "shield" of IGO to allow better tracking. It will only work when an authorization is put in vs just the standard insurance. It will count the visits but an al...

almost 2 years ago in EMR: Documentation/Front Desk / Auth Tracking 0 Future Consideration

4 VOTE

Move PN/POC Placement on Case Tab

Prior to one of the updates, the PN/POC placement on the case tab was underneath the diagnosis codes. Since the update, the PN/POC is reported in a column 1/3 the size of the screen and causes the info to text wrap and is very difficult to read an...

almost 2 years ago in EMR: Documentation/Front Desk / Case Information / Plan of Care Tracking 0 Future Consideration

6 VOTE

Copay Collection Report (leave off appointments in a failed status)

Is it possible to add the appointment status to the Copay Collection Report so the front office can know to not calculate the copay? It would even be better if unsuccessful appointments didn't even show up on the report. Appointments that are in a...

almost 3 years ago in EMR: Documentation/Front Desk / iGO Reporting/Issues Listings 0 Future Consideration

3 VOTE

Other/Unavailable Appointments

It would be helpful to have the "Other" / unavailable appointments to have adjustable durations and not default to 60 minutes. We use 45-minute appointment slots and "other appointments' as save for eval slots, reminders not to double book, and do...

over 1 year ago in EMR: Documentation/Front Desk / Scheduling Workflows 0 Future Consideration

5 VOTE

Would like the cash register to prompt for secondary payers.

Hello, Not sure if I picked the correct category but when a patient arrives and has a copay on their secondary ( mostly medicare patients) The cash register does not auto populate and pop open when the patient is arrived. That leads to missed cash...

over 2 years ago in EMR: Documentation/Front Desk / Cash Register 0 Future Consideration

1 VOTE

Renaming file when saving from letters

Currently when we save from letters as an attachment, it saves all the letters with the file name "PT Printer Letter," I'd like to be able to rename the file with a more accurate and appropriate file name. This is not currently possible in Insight...

7 months ago in EMR: Documentation/Front Desk / Letters 0 Future Consideration

1 VOTE

Signature option in Letters in Go

You can add a signature when working in letters in Classic but not in Go. I'd like to request the same option when working with letters in Go. It would be very helpful to be able to insert a signature at the end of a letter and fax it to a provide...

7 months ago in EMR: Documentation/Front Desk / Letters 0 Future Consideration

1 VOTE

Fit all charges in one screen

Being able to see all assigned charges/CPT codes/units in one screen (within the "TIME" tab during sign-off) without having to scroll down will save time for documentation. Currently, if I charge more than 2 different codes (which is arguable EVER...

7 months ago in EMR: Documentation/Front Desk / Sign Off 0 Future Consideration

3 VOTE

Add Photos in documentation

We want to be able to add photos / images / pictures to the body of our documentation. (We do endoscopy and need to be able to attach photographs to reports, but I'm sure there are other applications where this could be useful as well!)

over 1 year ago in EMR: Documentation/Front Desk / Chart View 0 Future Consideration

3 VOTE

Add POC tracking to sign off screen in Insight GO

Add the option to address/add/modify the POC and PN tracking in the sign off screen in InsightGo to allow therapist a direct reminder to update POC for medicare tracking during the daily note signing

over 1 year ago in EMR: Documentation/Front Desk / Plan of Care Tracking / Sign Off 0 Future Consideration

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