This portal is to capture your great ideas and improvements to the Insight platform. No PHI should be included and application issues should be still be reported to Clinicient Support.
Report or Change log that will show every change to the schedule for a time frame
Member is requesting a type of audit log or report that will show any changes made to the schedule such as deleting an appointment and rescheduling an appointment.
Copay collection report - Add a column for Past Due
I'd like to add a column past balance due to our copay collection report. How do I make that change? There's not an option to edit columns on the current report.
The ability to edit payment method not be restricted to three months.
I am trying to fix payments that were posted prior to [date] but not sure how to see the older ones. Unable to correct in the Correct payment screen either. Please advise
Is it possible to add the Type (Standard Visit/Telehealth) field from the Patient Tab to the claims search window? Currently we have to open each claim in our billable search to see if it is standard or telehealth in order to see if a modifer is r...
AR History by Payer V2 Does not Run like AR 1- You can't actually capture any data the way it is needed because of how the data exports.
Currently V1 of the AR History by Payer-Financial Report shows the Payer Categories (as it should). For V2 of the report, it added a drop down for selecting which clinic, but the report does not show the same payer categories like V1. Can this ple...
Can you please add the Staff ID for to the edit staff page? This needs to be added everytime a staff member is added to KEET for integration and it is very inconvenient to have to go to browse staff to locate. Thank you!