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Clinicient Ideas Portal


Welcome!

This portal is to capture your great ideas and improvements to the Insight platform.
No PHI should be included and application issues should be still be reported to Clinicient Support.

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My ideas

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Add guarantor info to Patient Information Tab

Would like to have the guarantor information added to the personal information tab. At case level has been very repetitive, for both insurance and guarantor.Many clients have multiple cases. Have chance of statement going to the wrong person becau...
9 months ago in EMR: Documentation/Front Desk / Patient Setup 0 Future Consideration

Preview fax before sending

When sending a fax to a doctor prior to sending you could review under classic, with GO it just sent w/o review.
9 months ago in EMR: Documentation/Front Desk / Printed Materials 0 Future Consideration

medicare and workers comp should automatically be a different color on the schedule

It would be beneficial if Clinicient could figure out a way to make any patient who has a MDCR primary insurance and workers compensation to be a different color. When a front desk or PT is scheduling on the fly, to know where to place a MDCR pati...
over 1 year ago in EMR: Documentation/Front Desk / Patient Setup 0 Future Consideration

Letters do not have a save option. To keep on file you must print or fax- Would like a save option

On InsightGO when creating a letter, there is no "save" option. Rather, must "print" the letter, which will save it, and then cancel the print (as that is generally not needed) Additionally, for letters generated in GO, there is no label as to the...
over 2 years ago in EMR: Documentation/Front Desk / Letters 1 Future Consideration

Automatically add No Show/ Cancel Fee when cancelling the visit from the schedule

Because appointment cancels/no shows are often marked by non-front desk staff, fees are often forgotten. It would be convenient if changing status of appts to no show or cx would automatically pop-up the cash register with the question "do you wan...
almost 2 years ago in EMR: Documentation/Front Desk / Cash Register 0 Future Consideration

Add Second Fax Field for Physicians / Contacts

I was given this idea from a front desk team member. They have several doctors in their area that have more than one fax #. The request was to add a second fax field to the Contacts so that way if the first fax fails, it auto would try the second ...
over 1 year ago in EMR: Documentation/Front Desk / Documentation 0 Future Consideration

messaging

We should be able to search messages and we should be able to organize them in folders just like emails. Now you have to go page by page to find a message and this is very time consuming as if you click in a message and it isn't the one you want, ...
6 months ago in EMR: Documentation/Front Desk / Documentation 0 Future Consideration

Onset Date auto populate from chart note to Case Details

When completing an Initial Evaluation, why must I enter the onset date in my note (in the Subjective portion) and in the Case details? This is redundant and a waste of time. Please make this stop. Thank you. Feature request for Onset Date to be en...
about 2 years ago in EMR: Documentation/Front Desk / Case Information 0 Future Consideration

Automatically close note when signed

As soon as we sign a note make the note close rather than leave the tab at the top of the screen. Currently I am required to click to close that note in order to remove it. Again its only one click but I have to do that a dozen times a day every d...
over 1 year ago in EMR: Documentation/Front Desk / Chart View / Notes 0 Future Consideration

Options under Denied Claims Bucket

When you are in the Denied claims bucket - we would like to have options added at the top for "Pass to Next Payer" or "Bill to Next Payer". This would help in mass submission of denied claims instead of having to go into every claim individually t...
about 1 year ago in Admin/Billing/Reporting / Claims 0 Future Consideration