This portal is to capture your great ideas and improvements to the Insight platform. No PHI should be included and application issues should be still be reported to Clinicient Support.
The ability to edit payment method not be restricted to three months.
I am trying to fix payments that were posted prior to [date] but not sure how to see the older ones. Unable to correct in the Correct payment screen either. Please advise
Is it possible to add the Type (Standard Visit/Telehealth) field from the Patient Tab to the claims search window? Currently we have to open each claim in our billable search to see if it is standard or telehealth in order to see if a modifer is r...
User option to have those completed/signed off patients fall off of the tab list immediately after sign off?
When multiple patient notes are open there are multiple tabs across the top of the documentation screen. Once a note is signed off, the current workflow leaves the patient's tab at the top of the documentation screen. Could it be a user option to ...
Additional field request in patient information or case
Hello! We would like to request an additional field in the patient information or case. We need the ability to report on if a patient/resident resides in independent living, assisted living, or memory care. Also, if you have suggestions for an exi...
InsightGO: Can we make exp & visit # for referral and auth required fields?
Front office staff are missing entering many of the ref and auth tracker fields and this may be having adverse effects on being able to generate claims efficiently, "Can we make exp & visit # for referral and auth required fields?"
AR History by Payer V2 Does not Run like AR 1- You can't actually capture any data the way it is needed because of how the data exports.
Currently V1 of the AR History by Payer-Financial Report shows the Payer Categories (as it should). For V2 of the report, it added a drop down for selecting which clinic, but the report does not show the same payer categories like V1. Can this ple...
A way to create concurrent charges that won't double the length of their treatment time?
Is there a way to create concurrent charges that won't double the length of their treatment time? For instance when performing VASO and E-stim together in the clinic it only takes 15 min. However because charges can't be billed concurrently our no...