Clinicient Ideas Portal


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This portal is to capture your great ideas and improvements to the Insight platform.
No PHI should be included and application issues should be still be reported to Clinicient Support.

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More security access options for Letters in the client editor

Currently, in the system, anyone can edit or delete letters in the client editor by double-clicking them. This can create a security and medical record discrepancy issue. Requesting more restrictions on the editing and deleting of created letters....
about 4 years ago in Admin/Billing/Reporting / Manage Staff 0 Future Consideration

Medicare signatures by primary Dr

We are struggling with our Medicare and Medicaid POC's that we need to send to primary Dr vs referring Dr and then the recert POC's as well as only the referring shows up on the eval and in the signature box, is there a way to show primary and ref...
over 4 years ago in EMR: Documentation/Front Desk / Plan of Care Tracking 0 Future Consideration

Ability to manually sort/color code MyTasks

Especially when tasks are assigned to the Front Desk as a role, many stay in the list for long periods of time. The ability to move them around and color code them manually would help to make the time sensitive ones stand out more and get them tak...
about 2 years ago in EMR: Documentation/Front Desk / Tasking 0 Future Consideration

Adding subscriber information without requiring subscriber address

Insurances do not require subscriber address for claims processing. It would be ideal to add subscriber information in the insurance section without requiring subscriber address. Currently, if the subscriber address is not entered, claims will hol...
about 2 years ago in EMR: Documentation/Front Desk / Insurance 0 Future Consideration

Add client editor link or demographics to the case management page

Add client editor link or demographics to the case management page and possibly the phone number and email so they can be contacted
about 2 years ago in EMR: Documentation/Front Desk / Case Management Report / Demographics 0 Future Consideration

Print Specific DOS on Statement

We would like the ability to choose specific dates of service to print on a statement. If insurance has processed several DOS incorrectly - but a few correctly, we want to be able to send the statement for the correctly processed DOS instead of ha...
about 2 years ago in Admin/Billing/Reporting / Statements 0 Future Consideration

Import / Upload a file to create or modify fee schedules.

We would like to request a way to import an excel file or any type of file that would load the charge rates for us when creating new fee schedules or versions. Manually entering new charge code fees individually for multiple fee schedules can be t...
about 2 years ago in Admin/Billing/Reporting / Manage Payers 0 Future Consideration

Include Primary DX Description Column

For all reports that include a column for Primary DX, also include the Primary DX description to allow for ease of reporting of high volume DX codes.
about 2 years ago in Admin/Billing/Reporting / Edit an Existing Report 0 Future Consideration

Allow us to defualt the box for "Authorized to Receive Payment" to checked

When a new Patient case is setup and this box is missed, it causes major pain for everyone since the checks for payment that is supposed to come to the clinic goes to the patient home and they cash them. Then they don't pay. Some of them know bett...
about 2 years ago in Admin/Billing/Reporting / Billing Settings 0 Future Consideration

Add Change Cosigner Feature

It would be helpful to be able to change the cosigner without the note having to be unsigned and re-routed to the correct signer. This feature exists in Classic and would be great to have in Go.
about 2 years ago in EMR: Documentation/Front Desk / Sign Off 0 Future Consideration