This portal is to capture your great ideas and improvements to the Insight platform. No PHI should be included and application issues should be still be reported to Clinicient Support.
Example: the SSN number is 9 digits if you try to enter with less than you get a warning see below. This should also happen when you try to enter a Medicare ID that is not the correct number of characters, but there is no warning as there is when ...
Need an option to enter Assistant in Case information in IGO
This request is driving the need of a space in cases to provide option to add assistance if there is an assistant. Add a box for assistant therapist on the case InsightBilling/EMR > Client Editor > under Case description InsightGO > Patie...
Waitlist Search Engine based on Date, Time and Therapist
It would be nice for when a patient cancels, you can easily search waitlist by date/time and therapist who would fit in that time based on criteria. Like if it canceled at 2 and then only the people are on my schedule and available that day of the...
Note Notification if another therapist is in the note so they do not override the other.
Since we work as a team in Industrial rehab, several therapists go into client's daily notes. A pop up warning that another therapist is in the note would be helpful so that information is not lost.
There is not currently a report that shows the reason codes and amounts for contractual adjustments. We would like to put in a feature request. The reason we would use this is most payers put their reasons in this bucket, so we want to look for is...
Please try to find solution to allow us to list 2 caregivers' email addresses into the Client Editor ->personal tab. This is a big pain point for our pediatric patients' families. Right now we have to list out the 2nd email contact in the 'note...
I would like to ask if there is a way to adjust what are the required fields on the system. For example, we want to require fields for (1) copay, (2) Worker's Comp checkbox depending on the payer selected.
In the Staff Account in Edit Staff notes time/dated by user, and can not be deleted
In the notes section in the staff account anyone can edit and delete the notes, would like that section to time/date stamp with user info and make it where the notes can not be deleted