Clinicient Ideas Portal


Welcome!

This portal is to capture your great ideas and improvements to the Insight platform.
No PHI should be included and application issues should be still be reported to Clinicient Support.

SUBMIT A NEW IDEA

Billing

Showing 53

Allow us to defualt the box for "Authorized to Receive Payment" to checked

When a new Patient case is setup and this box is missed, it causes major pain for everyone since the checks for payment that is supposed to come to the clinic goes to the patient home and they cash them. Then they don't pay. Some of them know bett...
over 1 year ago in Admin/Billing/Reporting / Billing Settings 0 Future Consideration

Add Deposit screen functionality be enabled in the EMR so the front desk teams can reconcile their payments

Can the deposit screen functionality be enabled in the EMR so the front desk teams can reconcile their payments?
almost 3 years ago in Admin/Billing/Reporting / Billing Workflows 0 Future Consideration

Ability to generate a billing report without creating a visit for use with RTM

Per above, need to be able to just have the ability to submit codes for billing without creating a visit
over 1 year ago in Admin/Billing/Reporting / Billing 0 Future Consideration

Adding option % of Medicare to Edit Payer>Fee Schedule tab

In Payers> Edit payers> Fee Schedule tab an option for % of Medicare would be extremely beneficial as more and more payers contract at a % of Medicare rates vs % of Charge or Fee Schedules
about 3 years ago in Admin/Billing/Reporting / Payer Rules 0 Future Consideration

Patient Payments automatically apply to correct claim/date of service

Clients are having the issue where patient payments are being applied to the wrong location. Feature request to correct this is allowing the payment to be posted through the appointment which will then grab all information associated with that app...
over 3 years ago in Admin/Billing/Reporting / Billing 0 Future Consideration

Unit Limit Rule Request.

Some payers only pays a set amount. We were wondering if we could set up a rule to where the therapists could only bill 3 units?
over 3 years ago in Admin/Billing/Reporting / Billing 0 Future Consideration

The ability to edit payment method not be restricted to three months.

I am trying to fix payments that were posted prior to [date] but not sure how to see the older ones. Unable to correct in the Correct payment screen either. Please advise
over 2 years ago in Admin/Billing/Reporting / Billing 0 Future Consideration

Add Appointment type to Claims tab Columns

Is it possible to add the Type (Standard Visit/Telehealth) field from the Patient Tab to the claims search window? Currently we have to open each claim in our billable search to see if it is standard or telehealth in order to see if a modifer is r...
over 2 years ago in Admin/Billing/Reporting / Claims 0 Future Consideration

Client is requesting Versioning for ICD-10 Updates

Updated codes and corrected claim process as well as secondary claims. Requesting ICD-10 versioning.
over 2 years ago in Admin/Billing/Reporting / Billing 0 Future Consideration

Modifier XE and XU

We do not want XU to be populated as a choice but instead XE only. That is what we use for Humana only. The client would like to choose between the XE or the XU modifier to be added to the patient's claims. It looks like the system automatically a...
over 3 years ago in Admin/Billing/Reporting / Modifiers 0 Future Consideration