Clinicient Ideas Portal


Welcome!

This portal is to capture your great ideas and improvements to the Insight platform.
No PHI should be included and application issues should be still be reported to Clinicient Support.

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Billing

Showing 53

Clinicient ID on receipts

Would love to have the patient's Clinicient ID print on their receipts. Very useful for quick cross-referencing and record keeping.
over 1 year ago in Admin/Billing/Reporting / Statements 0 Future Consideration

When a case is created for the guarantor tab not to default to the first fee schedule listed

This benefits the Front Desk and Verification team; every time they create a new case and enter the insurance the guarantor always prefills the fee schedule which results in them have to clear the tab. Leaving the schedule filled messes with our c...
5 months ago in Admin/Billing/Reporting / Billing 0 Future Consideration

Ability to add modifiers to secondary claims only if not required by primary payer

Is there any way to get around the fact that the secondary payer follows primary payer set up? For [a patient], we need discipline modifiers on the secondary claim. Other than manual intervention, the only way to do this currently is to turn on mo...
over 1 year ago in Admin/Billing/Reporting / Claims / Modifiers 0 Future Consideration

Add message at top of statements

We should be able to add our website and a message that patients can pay online at the top of the statements. I know we can add a message at the bottom but that will get easily over looked by the patients, so it would be much better if it could be...
over 1 year ago in Admin/Billing/Reporting / Statements 0 Future Consideration

View ERAs from Claims Editor

It would be really great if we could view ERAs from the Claims Editor. After posting the only way to view is via the "Print ERA" function, which incidentally also does not have the option to "copy". This is very annoying particularly because the i...
5 months ago in Admin/Billing/Reporting / Billing Workflows 0 Future Consideration

Include the amount for a Monthly Payment Plan in Client Editor for patients with extensive outstanding balances. Include an area to show expiration of Payment Plan. Field would need to be reportable to view patients who owe balances, and have a field to show when the last payment was made.

No description provided
11 months ago in Admin/Billing/Reporting / Billing 0 Future Consideration

blank 2nd page on statements

Triage and Engineering reviewed this. Here is the findings:The footer on the second page combined with the message box is what is causing the additional page. Those elements cannot fit on the first page. Please submit this in our Ideas Portal
6 months ago in Admin/Billing/Reporting / Statements 0 Future Consideration

Sorting of items in Billing

Most items in billing sort ascending which can mean extra scrolling and extra clicks as most clients information exceeds the screen. For example:1. on the Account tab/Claims Details - it would be nice to have newest claims at the top.2. When you g...
almost 2 years ago in Admin/Billing/Reporting / Billing 1 Future Consideration

printing statements for active or non-active pts

I have requested this before but I would like an option when printing statements, to eliminate printing statements for active patients. That is wasteful as we already give those out in the office.
6 months ago in Admin/Billing/Reporting / Statements 0 Future Consideration

Payment Correction - Ability to Add/Edit Denial Codes

Currently, if we do a payment correction - you cannot edit the Denial column. Sometimes we miss entering the code or enter the wrong code and need to be able to correct that
over 1 year ago in Admin/Billing/Reporting / Billing Settings 0 Future Consideration