Clinicient Ideas Portal


Welcome!

This portal is to capture your great ideas and improvements to the Insight platform.
No PHI should be included and application issues should be still be reported to Clinicient Support.

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Patient Setup

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Reminders and Red Flags

Clinicient Insight user. It would be nice if there was more obvious warnings when key items like the Medicare cap, authorization, PN etc are due or coming due. The system has ways to find most of these items but pop up warnings would be nice. Ther...
about 2 years ago in EMR: Documentation/Front Desk / Case Information 0 Future Consideration

Need an option to enter Assistant in Case information in IGO

This request is driving the need of a space in cases to provide option to add assistance if there is an assistant. Add a box for assistant therapist on the case InsightBilling/EMR > Client Editor > under Case description InsightGO > Patie...
about 2 years ago in EMR: Documentation/Front Desk / Patient Setup 0 Future Consideration

Additional Email Address Slot for Caregiver

Please try to find solution to allow us to list 2 caregivers' email addresses into the Client Editor ->personal tab. This is a big pain point for our pediatric patients' families. Right now we have to list out the 2nd email contact in the 'note...
about 2 years ago in EMR: Documentation/Front Desk / Patient Setup 0 Future Consideration

Make copay and Worker 's Comp Required Fields

I would like to ask if there is a way to adjust what are the required fields on the system. For example, we want to require fields for (1) copay, (2) Worker's Comp checkbox depending on the payer selected.
over 2 years ago in EMR: Documentation/Front Desk / Patient Setup 0 Future Consideration

Would like one central place to view all notes, appointment notes and tasks in Insight GO currently in IGO you need to click on appointment to see note.

discrepancy between GO and Classic
over 2 years ago in EMR: Documentation/Front Desk / Notes 0 Future Consideration

Way to assign patients to PTA for tracking and reporting purposes

Member needs some way to track which patients the PTA's are assigned to. This not related to actual visits. They would like the field to be searchable field one a report. This will allow them to see each PTA's number of patients and patients' name...
over 2 years ago in EMR: Documentation/Front Desk / Patient Setup 0 Future Consideration

Allow Authorizations To Be Entered Regardless of Subscriber Field

As InsightGo is set up now you are only able to enter an authorization once you've entered the Insurance Subscriber. The system would better serve office staff being able to enter authorizations regardless of subscriber field completion to avoid p...
over 1 year ago in EMR: Documentation/Front Desk / Auth Tracking / Insurance 0 Future Consideration

Adding subscriber information without requiring subscriber address

Insurances do not require subscriber address for claims processing. It would be ideal to add subscriber information in the insurance section without requiring subscriber address. Currently, if the subscriber address is not entered, claims will hol...
over 1 year ago in EMR: Documentation/Front Desk / Insurance 0 Future Consideration

Add client editor link or demographics to the case management page

Add client editor link or demographics to the case management page and possibly the phone number and email so they can be contacted
over 1 year ago in EMR: Documentation/Front Desk / Case Management Report / Demographics 0 Future Consideration

Auth Tracking - to allow multiple lines of auth for specific dx or body part.

Work Comp Payers like to provide auth for multiple body parts (dx) and the # of visits will not be the same. So we need the tracker to allow us to add example: 10 visits for low back and 20 visits for neck pain. And tie that into the documentation...
over 1 year ago in EMR: Documentation/Front Desk / Auth Tracking 0 Future Consideration