Clinicient Ideas Portal


Welcome!

This portal is to capture your great ideas and improvements to the Insight platform.
No PHI should be included and application issues should be still be reported to Clinicient Support.

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Patient Setup

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Custom note templates to auto-populate Account Notes or Tasks

No description provided
about 1 year ago in EMR: Documentation/Front Desk / Notes / Tasking 0 Future Consideration

Reminders and Red Flags

Clinicient Insight user. It would be nice if there was more obvious warnings when key items like the Medicare cap, authorization, PN etc are due or coming due. The system has ways to find most of these items but pop up warnings would be nice. Ther...
over 2 years ago in EMR: Documentation/Front Desk / Case Information 0 Future Consideration

Automatically open chart note when arrived

This was a feature of the classic EMR. The way it is currently set up I have to arrive the note. Then if they have a balance the cash register opens up. So I have to close that. Then I have to click twice more to open the note and begin documentin...
about 1 year ago in EMR: Documentation/Front Desk / Chart View / Notes 0 Future Consideration

Need an option to enter Assistant in Case information in IGO

This request is driving the need of a space in cases to provide option to add assistance if there is an assistant. Add a box for assistant therapist on the case InsightBilling/EMR > Client Editor > under Case description InsightGO > Patie...
over 2 years ago in EMR: Documentation/Front Desk / Patient Setup 0 Future Consideration

Additional Email Address Slot for Caregiver

Please try to find solution to allow us to list 2 caregivers' email addresses into the Client Editor ->personal tab. This is a big pain point for our pediatric patients' families. Right now we have to list out the 2nd email contact in the 'note...
over 2 years ago in EMR: Documentation/Front Desk / Patient Setup 0 Future Consideration

Make copay and Worker 's Comp Required Fields

I would like to ask if there is a way to adjust what are the required fields on the system. For example, we want to require fields for (1) copay, (2) Worker's Comp checkbox depending on the payer selected.
over 2 years ago in EMR: Documentation/Front Desk / Patient Setup 0 Future Consideration

Would like one central place to view all notes, appointment notes and tasks in Insight GO currently in IGO you need to click on appointment to see note.

discrepancy between GO and Classic
over 2 years ago in EMR: Documentation/Front Desk / Notes 0 Future Consideration

Way to assign patients to PTA for tracking and reporting purposes

Member needs some way to track which patients the PTA's are assigned to. This not related to actual visits. They would like the field to be searchable field one a report. This will allow them to see each PTA's number of patients and patients' name...
almost 3 years ago in EMR: Documentation/Front Desk / Patient Setup 0 Future Consideration

Allow Authorizations To Be Entered Regardless of Subscriber Field

As InsightGo is set up now you are only able to enter an authorization once you've entered the Insurance Subscriber. The system would better serve office staff being able to enter authorizations regardless of subscriber field completion to avoid p...
over 1 year ago in EMR: Documentation/Front Desk / Auth Tracking / Insurance 0 Future Consideration

Adding subscriber information without requiring subscriber address

Insurances do not require subscriber address for claims processing. It would be ideal to add subscriber information in the insurance section without requiring subscriber address. Currently, if the subscriber address is not entered, claims will hol...
over 1 year ago in EMR: Documentation/Front Desk / Insurance 0 Future Consideration