This portal is to capture your great ideas and improvements to the Insight platform. No PHI should be included and application issues should be still be reported to Clinicient Support.
Example: the SSN number is 9 digits if you try to enter with less than you get a warning see below. This should also happen when you try to enter a Medicare ID that is not the correct number of characters, but there is no warning as there is when ...
Add a new line under Insurance in IGO To indicate if the patient has DME Benefits.
We are working on having many of our therapist's transition to IGo. That said, within the insurance and benefits component, there is no line item for anything related to DME benefits. Can I request to have this added as a drop-down option or somet...
Clinicient Insight user. It would be nice if there was more obvious warnings when key items like the Medicare cap, authorization, PN etc are due or coming due. The system has ways to find most of these items but pop up warnings would be nice. Ther...
Need an option to enter Assistant in Case information in IGO
This request is driving the need of a space in cases to provide option to add assistance if there is an assistant. Add a box for assistant therapist on the case InsightBilling/EMR > Client Editor > under Case description InsightGO > Patie...
Please try to find solution to allow us to list 2 caregivers' email addresses into the Client Editor ->personal tab. This is a big pain point for our pediatric patients' families. Right now we have to list out the 2nd email contact in the 'note...
This was a feature of the classic EMR. The way it is currently set up I have to arrive the note. Then if they have a balance the cash register opens up. So I have to close that. Then I have to click twice more to open the note and begin documentin...
I would like to ask if there is a way to adjust what are the required fields on the system. For example, we want to require fields for (1) copay, (2) Worker's Comp checkbox depending on the payer selected.