Clinicient Ideas Portal


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This portal is to capture your great ideas and improvements to the Insight platform.
No PHI should be included and application issues should be still be reported to Clinicient Support.

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Patient Setup

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Move PN/POC Placement on Case Tab

Prior to one of the updates, the PN/POC placement on the case tab was underneath the diagnosis codes. Since the update, the PN/POC is reported in a column 1/3 the size of the screen and causes the info to text wrap and is very difficult to read an...
over 1 year ago in EMR: Documentation/Front Desk / Case Information / Plan of Care Tracking 0 Future Consideration

Popup Alerts

Checking on the availability of red flags or pop ups that can be placed on patients' accounts to warn therapists about certain issues, similar to but not the same as the precautions
over 1 year ago in EMR: Documentation/Front Desk / Case Information 0 Future Consideration

Have secondary and tertiary insurance tracked on Clinical Issue List

No description provided
11 months ago in EMR: Documentation/Front Desk / iGO Reporting/Issues Listings / Insurance 0 Future Consideration

Would like an icon on the schedule indicating if a patient has a copay

Currently, the $ on the schedule indicates if the patient has a balance due, but I would like an icon on the schedule that notifies if the patient has a copay associated with their account (basically if there is something written in the "copay" bo...
over 1 year ago in EMR: Documentation/Front Desk / Insurance / Schedule 0 Future Consideration

Preview of appointment note on schedule view

Rather than the name of the clinic the on the appointment in the schedule view. It would be beneficial to have a preview to the appointment note, if there was one added.
over 1 year ago in EMR: Documentation/Front Desk / Notes 0 Future Consideration

visit count with max visit (XX of XX) vs authorized visits, alert when reaching the cap

It would be helpful to have the max visit count be considered (work like a count) in the "shield" of IGO to allow better tracking. It will only work when an authorization is put in vs just the standard insurance. It will count the visits but an al...
over 1 year ago in EMR: Documentation/Front Desk / Auth Tracking 0 Future Consideration

authorization flag when patient is checked in

Have a flag pop up when patient is checked in for appointment letting front desk/therapist checking in patient to know how many visits are left under authorization and if the auth has expired prior to patient being brought back for treatment.
over 1 year ago in EMR: Documentation/Front Desk / Auth Tracking 1 Future Consideration

Printing more than 1 chart note at a time

We are having some issues switching over to InsightGO from the desktop application. Please see below -can't print more than 1 page for chart notes when we have a records request, we need to be able to print multiple days worth of chart notes.
about 2 years ago in EMR: Documentation/Front Desk / Notes / Printed Materials 0 Future Consideration

Edit appointments

It would be nice if we could edit an appointment's details from the Appointments tab of a patient's record in GO instead of having to go back and forth to the Schedule.
over 1 year ago in EMR: Documentation/Front Desk / Patient Setup 1 Future Consideration

Notes that's entered on the patient's appointment to carry over to the notes in IGO

We see all the notes from scheduling in regard to why patient cancelled appointment in the Billing Note Section and would not like those to come over . under the account F7 note section .ex. No Show, called to leave message - getting gel injection...
over 1 year ago in EMR: Documentation/Front Desk / Notes 0 Future Consideration