Clinicient Ideas Portal


Welcome!

This portal is to capture your great ideas and improvements to the Insight platform.
No PHI should be included and application issues should be still be reported to Clinicient Support.

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Patient Setup

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Prompt upon case creation to change "Guarantor" if patient is minor

Current the system defaults to "self" or not at all, it would helpful if there was a prompt or notice when the new patient being entered is a minor, because this situation currently requires a change in the guarantor tab. This would avoid issues w...
over 1 year ago in EMR: Documentation/Front Desk / Insurance 0 Future Consideration

visit count with max visit (XX of XX) vs authorized visits, alert when reaching the cap

It would be helpful to have the max visit count be considered (work like a count) in the "shield" of IGO to allow better tracking. It will only work when an authorization is put in vs just the standard insurance. It will count the visits but an al...
over 1 year ago in EMR: Documentation/Front Desk / Auth Tracking 0 Future Consideration

Move PN/POC Placement on Case Tab

Prior to one of the updates, the PN/POC placement on the case tab was underneath the diagnosis codes. Since the update, the PN/POC is reported in a column 1/3 the size of the screen and causes the info to text wrap and is very difficult to read an...
over 1 year ago in EMR: Documentation/Front Desk / Case Information / Plan of Care Tracking 0 Future Consideration

Preview of appointment note on schedule view

Rather than the name of the clinic the on the appointment in the schedule view. It would be beneficial to have a preview to the appointment note, if there was one added.
over 1 year ago in EMR: Documentation/Front Desk / Notes 0 Future Consideration

Hawaii Tax on Allowed Amount

Tax on Allowed amount by Primary Total paid by primary payer + amount sent to copay + amount sent to co-insurance + amount sent to deductible Calculate 4.166% and pass that balance to patient
7 months ago in EMR: Documentation/Front Desk / Insurance 0 Future Consideration

Missing append option on insurance authorization

We are missing the "append" option on insurance attachments. We only have replace and cancel options. Insurance authorizations from worker's compensation gets updated depending on if they get approved for more visits, an append option would be goo...
7 months ago in EMR: Documentation/Front Desk / Insurance 0 Future Consideration

Have secondary and tertiary insurance tracked on Clinical Issue List

No description provided
about 1 year ago in EMR: Documentation/Front Desk / iGO Reporting/Issues Listings / Insurance 0 Future Consideration

Payer notes

Is there a way to add a permanent note in the notes section on the left hand side of the payers section? We verify the patients benefits and have to type each one in individually. There is not a box for out of pocket or boxes for amounts met/remai...
7 months ago in EMR: Documentation/Front Desk / Notes 0 Future Consideration

Ability to write notes and have attachments open simultaneously.

We cannot read attachments and document at the same time. Right now, my solution is going to a second computer, for something that should be reasonably done on one computer. When we have an evaluation, 99% of the time we have hospital notes in our...
7 months ago in EMR: Documentation/Front Desk / Attachments / Notes 0 Future Consideration

Printing more than 1 chart note at a time

We are having some issues switching over to InsightGO from the desktop application. Please see below -can't print more than 1 page for chart notes when we have a records request, we need to be able to print multiple days worth of chart notes.
over 2 years ago in EMR: Documentation/Front Desk / Notes / Printed Materials 0 Future Consideration