Patient Setup

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Free Text Patient Record Alert

We would like to see a free text alert box available for each patient. This free text alert box could be activated within the patient record for any internal alert for the patient needed. The alert box would pop up every time the patient was selec...

over 2 years ago in EMR: Documentation/Front Desk / Patient Setup 0 Future Consideration

5 VOTE

Prompt upon case creation to change "Guarantor" if patient is minor

Current the system defaults to "self" or not at all, it would helpful if there was a prompt or notice when the new patient being entered is a minor, because this situation currently requires a change in the guarantor tab. This would avoid issues w...

almost 2 years ago in EMR: Documentation/Front Desk / Insurance 0 Future Consideration

4 VOTE

Would like an icon on the schedule indicating if a patient has a copay

Currently, the $ on the schedule indicates if the patient has a balance due, but I would like an icon on the schedule that notifies if the patient has a copay associated with their account (basically if there is something written in the "copay" bo...

over 1 year ago in EMR: Documentation/Front Desk / Insurance / Schedule 0 Future Consideration

4 VOTE

visit count with max visit (XX of XX) vs authorized visits, alert when reaching the cap

It would be helpful to have the max visit count be considered (work like a count) in the "shield" of IGO to allow better tracking. It will only work when an authorization is put in vs just the standard insurance. It will count the visits but an al...

almost 2 years ago in EMR: Documentation/Front Desk / Auth Tracking 0 Future Consideration

4 VOTE

Move PN/POC Placement on Case Tab

Prior to one of the updates, the PN/POC placement on the case tab was underneath the diagnosis codes. Since the update, the PN/POC is reported in a column 1/3 the size of the screen and causes the info to text wrap and is very difficult to read an...

almost 2 years ago in EMR: Documentation/Front Desk / Case Information / Plan of Care Tracking 0 Future Consideration

3 VOTE

Preview of appointment note on schedule view

Rather than the name of the clinic the on the appointment in the schedule view. It would be beneficial to have a preview to the appointment note, if there was one added.

over 1 year ago in EMR: Documentation/Front Desk / Notes 0 Future Consideration

4 VOTE

Printing more than 1 chart note at a time

We are having some issues switching over to InsightGO from the desktop application. Please see below -can't print more than 1 page for chart notes when we have a records request, we need to be able to print multiple days worth of chart notes.

over 2 years ago in EMR: Documentation/Front Desk / Notes / Printed Materials 0 Future Consideration

2 VOTE

Have secondary and tertiary insurance tracked on Clinical Issue List

No description provided

over 1 year ago in EMR: Documentation/Front Desk / iGO Reporting/Issues Listings / Insurance 0 Future Consideration

3 VOTE

Edit appointments

It would be nice if we could edit an appointment's details from the Appointments tab of a patient's record in GO instead of having to go back and forth to the Schedule.

almost 2 years ago in EMR: Documentation/Front Desk / Patient Setup 1 Future Consideration

1 VOTE

Hawaii Tax on Allowed Amount

Tax on Allowed amount by Primary Total paid by primary payer + amount sent to copay + amount sent to co-insurance + amount sent to deductible Calculate 4.166% and pass that balance to patient

8 months ago in EMR: Documentation/Front Desk / Insurance 0 Future Consideration

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