Clinicient Ideas Portal


Welcome!

This portal is to capture your great ideas and improvements to the Insight platform.
No PHI should be included and application issues should be still be reported to Clinicient Support.

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Patient Setup

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Additional phone number types

Would it be possible to add more phone number types? A few that pop to mind: Spouse mobileSpouse workCare managerSonDaughter Thanks!
about 2 years ago in EMR: Documentation/Front Desk / Patient Setup 0 Future Consideration

Customize Demographics and Case Fields available/required

Create a way for leadership to define what Demographic information (aside from hard coded fields required for claim creation/billing) is populated when creating a new patient and case. This would allow leadership to filter out non required fields ...
about 1 year ago in EMR: Documentation/Front Desk / Patient Setup 0 Future Consideration

More control/customization for appointment reminders

We would like more options for appointment reminders that can be customized for each individual patient and case. We'd like to specify how far in advance the patient gets a reminder -- 1 hour, 6 hours, 24 hours, etc. -- as well as whether or not t...
over 1 year ago in EMR: Documentation/Front Desk / Appointment Reminders 0 Future Consideration

Front Desk Alerts

After a patient is marked as arrived a pop up box would appear to alert to the front desk staff or billing department or therapist to make sure that this task is completed when the patient arrives. (There would be either a front desk box, billing ...
over 1 year ago in EMR: Documentation/Front Desk / Notes 0 Future Consideration

Notification to Providers of Demographics Changes

If demographics change, like address or phone number, the EMR sends a notification to the therapists treating the patient.
11 months ago in EMR: Documentation/Front Desk / Demographics 0 Future Consideration

Health Care Proxy / Power of Attorney

We would love to have a section of the demographics where we could enter the name/phone number/address of the patient's Health Care Proxy or Power of Attorney and maybe a "yes/no" toggle for whether we have the paperwork for this on file in the at...
about 2 years ago in EMR: Documentation/Front Desk / Patient Setup 0 Future Consideration

Schedule warning when authorization has expired or patient used up all the visits

Would like for there to be an alert when someone tries to schedule a patient beyond their number of authorized visits or outside of their authorized visit dates. This would cut down on unauthorized or non-payed for visits for patients as well as f...
over 2 years ago in EMR: Documentation/Front Desk / Auth Tracking 1 Future Consideration

Please expand the very small margins for notes in the Procedures section of the evaluation and daily treatment documents.

Please expand the margins for notes in the Procedures section of evaluation and daily documents as all information has to be crammed into a 1-2 inch wide field. For some reason this section is very small, despite clinicians needing to enter signif...
3 months ago in EMR: Documentation/Front Desk / Notes 0 Future Consideration

Authorization Tracking Secondary and Tertiary Payers

Need ability to track authorizations at the secondary and tertiary levels, not just primary.
over 1 year ago in EMR: Documentation/Front Desk / Auth Tracking 0 Future Consideration

Max visit countdown feature request

Max visit limit countdown feature request: • We have two major payers that have calendar year visit max and require authorization after x amount of visits. Ex. 20 visit limit with precert required after the 5th visit. • There is currently do not h...
over 2 years ago in EMR: Documentation/Front Desk / Auth Tracking 0 Future Consideration