This portal is to capture your great ideas and improvements to the Insight platform. No PHI should be included and application issues should be still be reported to Clinicient Support.
Customize Demographics and Case Fields available/required
Create a way for leadership to define what Demographic information (aside from hard coded fields required for claim creation/billing) is populated when creating a new patient and case. This would allow leadership to filter out non required fields ...
More control/customization for appointment reminders
We would like more options for appointment reminders that can be customized for each individual patient and case. We'd like to specify how far in advance the patient gets a reminder -- 1 hour, 6 hours, 24 hours, etc. -- as well as whether or not t...
After a patient is marked as arrived a pop up box would appear to alert to the front desk staff or billing department or therapist to make sure that this task is completed when the patient arrives. (There would be either a front desk box, billing ...
We would love to have a section of the demographics where we could enter the name/phone number/address of the patient's Health Care Proxy or Power of Attorney and maybe a "yes/no" toggle for whether we have the paperwork for this on file in the at...
Schedule warning when authorization has expired or patient used up all the visits
Would like for there to be an alert when someone tries to schedule a patient beyond their number of authorized visits or outside of their authorized visit dates. This would cut down on unauthorized or non-payed for visits for patients as well as f...
Please expand the very small margins for notes in the Procedures section of the evaluation and daily treatment documents.
Please expand the margins for notes in the Procedures section of evaluation and daily documents as all information has to be crammed into a 1-2 inch wide field. For some reason this section is very small, despite clinicians needing to enter signif...
Max visit limit countdown feature request: • We have two major payers that have calendar year visit max and require authorization after x amount of visits. Ex. 20 visit limit with precert required after the 5th visit. • There is currently do not h...