Clinicient Ideas Portal


Welcome!

This portal is to capture your great ideas and improvements to the Insight platform.
No PHI should be included and application issues should be still be reported to Clinicient Support.

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Admin

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Apply to all Cases Option for Updating Payer Information

When payer information needs to be updated, it would save a ton of time to be able to have an "Apply to All Cases" button rather than having to create/update new payer versions across all cases individually. For example: right now, I have a patien...
11 days ago in Admin/Billing/Reporting / Manage Payers 0 Future Consideration

The printer settings for CMS 1500 do not allow for Attn line

Would like if when the attn: line in the payer setting is filled out the information would print on claims. The printer settings for CMS 1500 do not allow for Attn line.
2 months ago in Admin/Billing/Reporting / Manage Payers 0 Future Consideration

When staff member deactivated, clear all future availability

No description provided
2 months ago in Admin/Billing/Reporting / Manage Staff 0 Future Consideration

Multiple Referral Sources are needed for WC payers

Request to add another Referral Source field; the ability to see referral details for case managers and insurance adjusters is vital to our workflow. Work comp patients have case manager AND adjuster, contact information needs to be visible for ph...
2 months ago in Admin/Billing/Reporting / Manage Referrers 0 Future Consideration

Reverse phone search

When a patient calls and leaves a phone number without any other identifiable information or the voicemail gets broken up by service it would be helpful to reverse search for patient by phone number.
5 months ago in Admin/Billing/Reporting / Clinical Settings 0 Existing Functionality

In the Staff Account in Edit Staff notes time/dated by user, and can not be deleted

In the notes section in the staff account anyone can edit and delete the notes, would like that section to time/date stamp with user info and make it where the notes can not be deleted
7 months ago in Admin/Billing/Reporting / Manage Staff 0 Future Consideration

No Show Tracker Pop Up

A pop up would come up after no showing the patient’s appointment to help clinicians and the reception team monitor the attendance of the patients and to limit no-shows. The pop up would show the number of times a patient has no showed for their a...
8 months ago in Admin/Billing/Reporting / Change Log 0 Future Consideration

Have system logs track all parts of payment posting process, including who uploads the 835 file/manually keys payment information. Information viewable on Payment Drop Down to show who posted payment.

No description provided
10 months ago in Admin/Billing/Reporting / Billing / Change Log 0 Future Consideration

Have the Auth line be locked down by security group to prevent users from updating unnecessarily

No description provided
10 months ago in Admin/Billing/Reporting / Admin 0 Future Consideration

Have the Auth line be tracked through audit/change log

No description provided
10 months ago in Admin/Billing/Reporting / Change Log 0 Future Consideration