Clinicient Ideas Portal


Welcome!

This portal is to capture your great ideas and improvements to the Insight platform.
No PHI should be included and application issues should be still be reported to Clinicient Support.

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My ideas: Patient Setup

Showing 91 of 477

Text notifications for therapist call offs

It would be nice to come up with a tool like the text reminders to notify families if a therapist calls off for the day for illness. The same way families receive an appointment reminder
3 days ago in EMR: Documentation/Front Desk / Appointment Reminders 0 Future Consideration

Hawaii Tax on Allowed Amount

Tax on Allowed amount by Primary Total paid by primary payer + amount sent to copay + amount sent to co-insurance + amount sent to deductible Calculate 4.166% and pass that balance to patient
about 2 months ago in EMR: Documentation/Front Desk / Insurance 0 Future Consideration

Tracking patient visit limits

Tracking patient visit limits for multiple cases Requesting that there be an option to track visit count per patient across all cases. We are getting more patients that have a yearly visit max, regardless of the case.
about 2 months ago in EMR: Documentation/Front Desk / Auth Tracking 0 Future Consideration

Add subscriber address field in InsightGO

There are fields we use for intake that are not available in InsightGO which we would like to have added so our admin can use the web version to complete intakes. These are "Primary MD" and "cell carrier" within the client's demographics/case page...
about 2 months ago in EMR: Documentation/Front Desk / Demographics 0 Future Consideration

Add guarantor info to Patient Information Tab

Would like to have the guarantor information added to the personal information tab. At case level has been very repetitive, for both insurance and guarantor.Many clients have multiple cases. Have chance of statement going to the wrong person becau...
about 2 months ago in EMR: Documentation/Front Desk / Patient Setup 0 Future Consideration

Missing append option on insurance authorization

We are missing the "append" option on insurance attachments. We only have replace and cancel options. Insurance authorizations from worker's compensation gets updated depending on if they get approved for more visits, an append option would be goo...
about 2 months ago in EMR: Documentation/Front Desk / Insurance 0 Future Consideration

Secondary Payor Visible in Authorizations

When you click on authorizations in a note both the primary and secondary payor should be visible. We are missing out on POCs where Medicare is the secondary payor. It should also show up in the sidebar of the schedule when you click on a patient....
about 2 months ago in EMR: Documentation/Front Desk / Auth Tracking 0 Future Consideration

Ability to see Appointment Notes in Chart View

Appointment notes are really important in our clinics. In InsightGO, it's great to see the Appointment Notes icon on the Schedule. The enhancement request we are suggesting is that the Appointment Notes icon is also visible within the Chart Left N...
2 months ago in EMR: Documentation/Front Desk / Notes 0 Future Consideration

Payer notes

Is there a way to add a permanent note in the notes section on the left hand side of the payers section? We verify the patients benefits and have to type each one in individually. There is not a box for out of pocket or boxes for amounts met/remai...
2 months ago in EMR: Documentation/Front Desk / Notes 0 Future Consideration

Ability to write notes and have attachments open simultaneously.

We cannot read attachments and document at the same time. Right now, my solution is going to a second computer, for something that should be reasonably done on one computer. When we have an evaluation, 99% of the time we have hospital notes in our...
2 months ago in EMR: Documentation/Front Desk / Attachments / Notes 0 Future Consideration