Clinicient Ideas Portal


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This portal is to capture your great ideas and improvements to the Insight platform.
No PHI should be included and application issues should be still be reported to Clinicient Support.

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Cash Register

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Apply patient payments automatically

Can applying patient payments be automated? It is very time consuming and tedious to apply pt pmts through Payments/Cash Collections and uncheck the charges boxes so the pmt is applied to the older charge first...then apply the pmt. Please tell me...
2 months ago in EMR: Documentation/Front Desk / Cash Register 0 Future Consideration

Automatically add No Show/ Cancel Fee when cancelling the visit from the schedule

Because appointment cancels/no shows are often marked by non-front desk staff, fees are often forgotten. It would be convenient if changing status of appts to no show or cx would automatically pop-up the cash register with the question "do you wan...
over 1 year ago in EMR: Documentation/Front Desk / Cash Register 0 Future Consideration

Add Deposit screen functionality be enabled in the EMR so the front desk teams can reconcile their payments

Can the deposit screen functionality be enabled in the EMR so the front desk teams can reconcile their payments?
2 months ago in EMR: Documentation/Front Desk / Cash Register 0 Future Consideration

The ability to apply all patients payments to outstanding dates of service with one button in Cash Collections

Would just like to apply all with one button, but if not, those that have 1 date of service, have one button and they get applied
2 months ago in EMR: Documentation/Front Desk / Cash Register 0 Future Consideration

Would like the cash register to prompt for secondary payers.

Hello, Not sure if I picked the correct category but when a patient arrives and has a copay on their secondary ( mostly medicare patients) The cash register does not auto populate and pop open when the patient is arrived. That leads to missed cash...
about 2 years ago in EMR: Documentation/Front Desk / Cash Register 0 Future Consideration

Add Payment Type- Other and two options for this- Venmo and Paypal

Is there an option to edit or add payment types? We now also use Venmo and have an online payment vendor different from our in person. Or how would you recommend sorting through credit cards from different vendors Adding a 6th- Other Card- Have it...
over 2 years ago in EMR: Documentation/Front Desk / Cash Register 0 Future Consideration

Add TIN to ledger

Is there away to add our TIN to the ledger in the cash register?
about 2 years ago in EMR: Documentation/Front Desk / Cash Register / Printed Materials 0

Request to remove payment type of "Cash"

The client would like to remove the cash payment type option in the cash register as they do not accept cash payments.
about 2 years ago in EMR: Documentation/Front Desk / Cash Register 0 Future Consideration

Add CareCredit as option to the Cash Register

Please add CareCredit as another type of credit card to the list of credit card options in the Cash Register.It would clear up a lot of confusion the front desk is having about how to post those type of credit card payments. Thanks!
about 3 years ago in EMR: Documentation/Front Desk / Cash Register 0 Future Consideration

Cash register after arriving appointment

Currently if the patient has a balance the cash register opens as soon as you arrive the appointment, while this may be helpful for the front desk it is a pain for the clinical staff as it adds yet another click to the process of doing notes
10 months ago in EMR: Documentation/Front Desk / Cash Register / Chart View 0 Future Consideration