This portal is to capture your great ideas and improvements to the Insight platform. No PHI should be included and application issues should be still be reported to Clinicient Support.
Hi the classic version is the only option we are able to use and we need access to a waitlist in the system. We are needing rely on spreadsheets that are not as easly updated and can not be shared with our staff that are contracted
Patients should be automatically removed from a therapist's waitlist when they are placed on that therapist's schedule
When a therapist puts a patient on their schedule and that patient is on their waitlist, the patient should be automatically removed from their waitlist. The therapist should not have to remember to later go back to the waitlist and manually remov...
When an appointment is cancelled, show waitlist pop-up for that time slot
I love how specific the options are. It would be even better if when we cancelled a patient on the therapist’s schedule, it gave us a pop-up reminder that someone was on the waitlist for that slot. For example. Sally Jones is on the waitlist for l...
Waitlist end date out 1 or 2 weeks instead of 3 weeks
The waitlist automatically has the end date multiple weeks out and not just one week. Can this be just one or two weeks out for the end date instead of 3 weeks?
I am unable to select a range of time over just one day. It makes me select at least a range over two days even if the patient can't come in the second day. Can we update this so the range can be one day?
Show if patient is on the waitlist within their profile
Is there somewhere else to show if a patient is on the waitlist already for a day? Like if I am scheduling a patient, the only way I would know is if I look up for a specific day but if within their profile or something, it pops up on the side tha...
Automatically populate case & clinic when searching waitlist
After searching for the name, can the Case & Clinic automatically populate in if there is one case? Or if I click on a case, it will pull up the location I have selected? (similar to how it is with scheduling currently)
Searching appointment type on waitlist - allow more than 1 letter to be entered
When searching for an Appointment Type, if I am trying to type Follow-up, I will start with F, it will go to FCE and then when I type O, it goes to Online scheduling. Is there a way to change it to complete as I am typing instead of switching? Or ...