Clinicient Ideas Portal


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This portal is to capture your great ideas and improvements to the Insight platform.
No PHI should be included and application issues should be still be reported to Clinicient Support.

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Appointment Reminders

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patient reminders - confirming

Having a way for the patient to confirm appointments when reminders are sent, would be extremely helpful. To take it a step further - noting on the appt that it has been confirmed on schedule. That'll eliminate the office staff having to call ever...
almost 2 years ago in EMR: Documentation/Front Desk / Appointment Reminders 1 Future Consideration

ADD "NON REPLY" TO TXT MSG REMINDERS

Patient keep txting back after being told it a "non reply" reminder, or if the do reply can they receive a "non reply " message after they txt back...
about 1 year ago in EMR: Documentation/Front Desk / Appointment Reminders 0 Future Consideration

Print a daily schedule with patient's name and phone number. We are in Hurricane alley and need to be able to notify patients of openings and closings. Others may have similar issues for next day contacting.

It would help with contacting patients when landlines are down and ability to have contacts in hand when systems are down, as well.
2 months ago in EMR: Documentation/Front Desk / Appointment Reminders 0 Future Consideration

Text notifications for therapist call offs

It would be nice to come up with a tool like the text reminders to notify families if a therapist calls off for the day for illness. The same way families receive an appointment reminder
7 months ago in EMR: Documentation/Front Desk / Appointment Reminders 0 Future Consideration

More control/customization for appointment reminders

We would like more options for appointment reminders that can be customized for each individual patient and case. We'd like to specify how far in advance the patient gets a reminder -- 1 hour, 6 hours, 24 hours, etc. -- as well as whether or not t...
over 1 year ago in EMR: Documentation/Front Desk / Appointment Reminders 0 Future Consideration

Multiple reminders per patient

Is there a way for patients to be sent more than one reminder or have a combination text and phone call reminders per visit? Would like to send out multiple reminders multiple ways per appointment (i.e. one patient gets multiple reminders by a com...
over 2 years ago in EMR: Documentation/Front Desk / Appointment Reminders 0 Future Consideration

Would like the text reminders to go to both parents cell phones.

No description provided
over 3 years ago in EMR: Documentation/Front Desk / Appointment Reminders 0 Future Consideration

Combine patient appt reminders when patients have multiple cases/disciplines.

No description provided
over 3 years ago in EMR: Documentation/Front Desk / Appointment Reminders 0 Future Consideration

Appointment Reminders to pull in additional fields

Member has 115+ clinics billing under 4-5 different company names. Clinics are named for internal tracking but do not include company name. The 'Company Name' field on appointment reminders does not currently pull any data. Member would prefer if ...
almost 2 years ago in EMR: Documentation/Front Desk / Appointment Reminders 0 Future Consideration

Appointment reminder ICON on the New IGO schedule

In Classic, we are able to see when appointment reminders go out for patients who need a phone call. From what I see there is no way to see this in GO. Can this be added like it is in Classic into GO?
about 2 years ago in EMR: Documentation/Front Desk / Appointment Reminders / Schedule 0 Future Consideration