Clinicient Ideas Portal


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This portal is to capture your great ideas and improvements to the Insight platform.
No PHI should be included and application issues should be still be reported to Clinicient Support.

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Status Released
Workspace EMR: Documentation/Front Desk
Categories Documentation
Created by Guest
Created on Mar 22, 2022

RELATED IDEAS

Merged idea
This idea has been merged into another idea. To comment or vote on this idea, please visit GO-I-127 Appointment Totals Not Showing.

Appointments total display issue Merged

In IGO, the appointment count includes failed appointments. This number is misleading. It would be better if there was some kind of breakdown with arrived, scheduled and failed appointments for an easy overview of the patient appointment history and upcoming appointments. Please give me a call if you need more information. I have attached an example of this issue. Patient XXXXX shows 4 appointments on their record. Two appointments arrived, one appointment cancelled and one appointment scheduled. Being able to see this info at a glance instead of having to open the appointments would be very helpful.

  • ADMIN RESPONSE
    Jan 26, 2023

    Hello, and thanks for your feedback! It looks like this idea is similar to another idea that was submitted. I’m going to go ahead and merge these two ideas.

    Here is a link to the other idea so you can view the updates/status on it:     https://ideas.clinicient.com/ideas/GO-I-127

    In the meantime if you have any further questions feel free to leave a comment here or contact Clinicient Support via Empower at     https://go.empowerconnect.com/ or call (503) 525-0275 (option 2). Thank you!