Clinicient Ideas Portal


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This portal is to capture your great ideas and improvements to the Insight platform.
No PHI should be included and application issues should be still be reported to Clinicient Support.

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Admin/Billing/Reporting

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Client is requesting Versioning for ICD-10 Updates

Updated codes and corrected claim process as well as secondary claims. Requesting ICD-10 versioning.
almost 3 years ago in Admin/Billing/Reporting / Billing 0 Future Consideration

Diagnosis Code Effective Dates post ICD-10 Code Update

There needs to be a feature in the system to have an effective & expiration date that ties to claims related to ICD-10 Codes to prevent claims issues.
about 3 years ago in Admin/Billing/Reporting / Claims 0 Future Consideration

Add Deposit screen functionality be enabled in the EMR so the front desk teams can reconcile their payments

Can the deposit screen functionality be enabled in the EMR so the front desk teams can reconcile their payments?
about 3 years ago in Admin/Billing/Reporting / Billing Workflows 0 Future Consideration

Therapist Productivity Reimbursement - New Report Parameter

We need a report under productivity that shows reimbursement on a weekly basis, not just monthly. Therapist Productivity- Reimbursement Date range, not period close
over 3 years ago in Admin/Billing/Reporting / New Report 0 Future Consideration

Print Specific DOS on Statement

We would like the ability to choose specific dates of service to print on a statement. If insurance has processed several DOS incorrectly - but a few correctly, we want to be able to send the statement for the correctly processed DOS instead of ha...
over 1 year ago in Admin/Billing/Reporting / Statements 0 Future Consideration

Import / Upload a file to create or modify fee schedules.

We would like to request a way to import an excel file or any type of file that would load the charge rates for us when creating new fee schedules or versions. Manually entering new charge code fees individually for multiple fee schedules can be t...
over 1 year ago in Admin/Billing/Reporting / Manage Payers 0 Future Consideration

Include Primary DX Description Column

For all reports that include a column for Primary DX, also include the Primary DX description to allow for ease of reporting of high volume DX codes.
over 1 year ago in Admin/Billing/Reporting / Edit an Existing Report 0 Future Consideration

Allow us to defualt the box for "Authorized to Receive Payment" to checked

When a new Patient case is setup and this box is missed, it causes major pain for everyone since the checks for payment that is supposed to come to the clinic goes to the patient home and they cash them. Then they don't pay. Some of them know bett...
over 1 year ago in Admin/Billing/Reporting / Billing Settings 0 Future Consideration

Adding option % of Medicare to Edit Payer>Fee Schedule tab

In Payers> Edit payers> Fee Schedule tab an option for % of Medicare would be extremely beneficial as more and more payers contract at a % of Medicare rates vs % of Charge or Fee Schedules
over 3 years ago in Admin/Billing/Reporting / Payer Rules 0 Future Consideration

On "Add/Edit Staff page, include the "Other ID #" field on the Appointments Research Report.

By having the "Other ID #" field appear as part of the Appointments Research Report, we would be able to differentiate what visits were completed by our Employee Staff vs our 1099/Contractor staff for a chosen time period. We would use this to bui...
over 1 year ago in Admin/Billing/Reporting / Edit an Existing Report 0 Future Consideration