Clinicient Ideas Portal


Welcome!

This portal is to capture your great ideas and improvements to the Insight platform.
No PHI should be included and application issues should be still be reported to Clinicient Support.

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Admin/Billing/Reporting

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Client is requesting Versioning for ICD-10 Updates

Updated codes and corrected claim process as well as secondary claims. Requesting ICD-10 versioning.
over 3 years ago in Admin/Billing/Reporting / Billing 0 Future Consideration

Diagnosis Code Effective Dates post ICD-10 Code Update

There needs to be a feature in the system to have an effective & expiration date that ties to claims related to ICD-10 Codes to prevent claims issues.
over 3 years ago in Admin/Billing/Reporting / Claims 0 Future Consideration

Revision to Claim Detail v2 Report

A report that captures charge/payment/adjustment/denial detail by CPT by primary payer category and payer to include adjustment and denial reasons. Requested by clients often for contract negotiations. Charge Detail V2 captures all put Primary Pay...
over 1 year ago in Admin/Billing/Reporting / Edit an Existing Report 0 Future Consideration

Add Deposit screen functionality be enabled in the EMR so the front desk teams can reconcile their payments

Can the deposit screen functionality be enabled in the EMR so the front desk teams can reconcile their payments?
over 3 years ago in Admin/Billing/Reporting / Billing Workflows 0 Future Consideration

Therapist Productivity Reimbursement - New Report Parameter

We need a report under productivity that shows reimbursement on a weekly basis, not just monthly. Therapist Productivity- Reimbursement Date range, not period close
over 3 years ago in Admin/Billing/Reporting / New Report 0 Future Consideration

Adding option % of Medicare to Edit Payer>Fee Schedule tab

In Payers> Edit payers> Fee Schedule tab an option for % of Medicare would be extremely beneficial as more and more payers contract at a % of Medicare rates vs % of Charge or Fee Schedules
almost 4 years ago in Admin/Billing/Reporting / Payer Rules 0 Future Consideration

Patient Payments automatically apply to correct claim/date of service

Clients are having the issue where patient payments are being applied to the wrong location. Feature request to correct this is allowing the payment to be posted through the appointment which will then grab all information associated with that app...
almost 4 years ago in Admin/Billing/Reporting / Billing 0 Future Consideration

More security access options for Letters in the client editor

Currently, in the system, anyone can edit or delete letters in the client editor by double-clicking them. This can create a security and medical record discrepancy issue. Requesting more restrictions on the editing and deleting of created letters....
almost 4 years ago in Admin/Billing/Reporting / Manage Staff 0 Future Consideration

Print Specific DOS on Statement

We would like the ability to choose specific dates of service to print on a statement. If insurance has processed several DOS incorrectly - but a few correctly, we want to be able to send the statement for the correctly processed DOS instead of ha...
about 2 years ago in Admin/Billing/Reporting / Statements 0 Future Consideration

Import / Upload a file to create or modify fee schedules.

We would like to request a way to import an excel file or any type of file that would load the charge rates for us when creating new fee schedules or versions. Manually entering new charge code fees individually for multiple fee schedules can be t...
about 2 years ago in Admin/Billing/Reporting / Manage Payers 0 Future Consideration