This portal is to capture your great ideas and improvements to the Insight platform. No PHI should be included and application issues should be still be reported to Clinicient Support.
Add/Remove chart template similar to how you can add/remove categories by checking/unchecking
if you add template by mistake need to cancel, reschedule and re arrive visit. Would be nice to have it similar to the areas and categories where you can just check or unck and they are added/removed. Would be smoother and quicker.
Copy and Paste appointments- Give warning if surpassing Insurance Authorization Limit
Currently the system allows for us to schedule (specifically using the copy/paste appt function) beyond an authorization date and/or visit limit with no warning or alert that the patient has surpassed these limits. If you use the "right-click add ...
Have a flag pop up when patient is checked in for appointment letting front desk/therapist checking in patient to know how many visits are left under authorization and if the auth has expired prior to patient being brought back for treatment.
When you search for names in GO, the middle initials aren't on the name, so if you don't know the DOB of a patient, it can be hard to confirm you have the right patient. Can the middle initial please also be displayed in GO? Thanks!
Checking on the availability of red flags or pop ups that can be placed on patients' accounts to warn therapists about certain issues, similar to but not the same as the precautions
After "completing a goal" if the pt regresses, there is no way to unclick the completed goal and reset that goal. The apply button is grayed out. I was told by tech support that I need to delete the goal and rewrite it as a new one. This isn't acc...
Add drop down menu to billing codes for Ther. Ex, Neuro Reed, and Therapeutic Activities
Since insurance auditors are asking for treatment rationale for billing Ther. Ex, Neuro reed, and Ther. Activities, I would like to suggest a drop down menu that would pop up when each of these codes are used so that you could customize for each p...
Creating an addendum note to a completed note that is signed in InsightGo.
Is it possible to have the ability to attach an addendum to a therapist note when they need to add something to their documentation? If not, can you please create a way to complete an addendum? Thank you!
Is there a way for patients to be sent more than one reminder or have a combination text and phone call reminders per visit? Would like to send out multiple reminders multiple ways per appointment (i.e. one patient gets multiple reminders by a com...