This portal is to capture your great ideas and improvements to the Insight platform. No PHI should be included and application issues should be still be reported to Clinicient Support.
As soon as we sign a note make the note close rather than leave the tab at the top of the screen. Currently I am required to click to close that note in order to remove it. Again its only one click but I have to do that a dozen times a day every d...
Please improve the formatting of letters generated in InsightGO. It does not match the formatting in Insight Classic and looks unprofessional when communicating with doctors and other medical personnel. All members utilizing InsightGO would benefi...
Print a daily schedule with patient's name and phone number. We are in Hurricane alley and need to be able to notify patients of openings and closings. Others may have similar issues for next day contacting.
It would help with contacting patients when landlines are down and ability to have contacts in hand when systems are down, as well.
It would be nice to come up with a tool like the text reminders to notify families if a therapist calls off for the day for illness. The same way families receive an appointment reminder
allow insurance plan end dates to be entered and tracked
This would be helpful for plans that don't renew on the first of the calendar year, such as plans colleges offer for staff and students, so it would trigger a notification that benefit reverification was required.
Auth tracking to be able to handle auths by specific CPT codes
Clincient is not showing when a secondary insurance authorization is critical for auth. Is there any way we can make sure these secondary insurances are giving us the same information on reporting that the primary insurance is? Many state MCDs aut...
Would be helpful to add more options/colors to signed notes to allow for quicker recognition of appt. type. and better tracking of supervised visits for COTAs/PTAs.
When asked "Does the system alerts for Plan of Care when Medicare is secondary?" We were advised that the POC alerts is designed for primary payers only. We would like to request to have the POC alerts to be added for when Medicare is the secondar...