Clinicient Ideas Portal


Welcome!

This portal is to capture your great ideas and improvements to the Insight platform.
No PHI should be included and application issues should be still be reported to Clinicient Support.

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Admin/Billing/Reporting

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Report on Caregiver/Treating Provider Unsigned Visits Alone

Right now, the Unsigned Visits report, when filtered by Caregiver, shows unsigned visits even if they are only waiting on co-sign by a supervisor. I need to be able to hold both my treating providers AND my supervisors accountable for signing thei...
about 1 year ago in Admin/Billing/Reporting / Edit an Existing Report 0 Future Consideration

Add the Payer Category to the Outstanding POC report

Currently this report only has the primary payer listed as a column and sporting by payer category would be extremely helpful for us.
about 1 year ago in Admin/Billing/Reporting / Edit an Existing Report 0 Future Consideration

Add message at top of statements

We should be able to add our website and a message that patients can pay online at the top of the statements. I know we can add a message at the bottom but that will get easily over looked by the patients, so it would be much better if it could be...
over 1 year ago in Admin/Billing/Reporting / Statements 0 Future Consideration

Security permission to restrict access to editing Fax Cover Letters

Right now, anyone can update a Fax Cover Letter. this should be restricted to Front Desk users and/or Regional Front Desk users.
over 1 year ago in Admin/Billing/Reporting / Manage Staff 0 Future Consideration

Sorting of items in Billing

Most items in billing sort ascending which can mean extra scrolling and extra clicks as most clients information exceeds the screen. For example:1. on the Account tab/Claims Details - it would be nice to have newest claims at the top.2. When you g...
over 2 years ago in Admin/Billing/Reporting / Billing 1 Future Consideration

Payment Correction - Ability to Add/Edit Denial Codes

Currently, if we do a payment correction - you cannot edit the Denial column. Sometimes we miss entering the code or enter the wrong code and need to be able to correct that
almost 2 years ago in Admin/Billing/Reporting / Billing Settings 0 Future Consideration

patient attendance report

I'm looking for a report to run for each patients attendance for a duration of time. We currently have to calculate manually of pain staking time in Excel. I'm looking for a report that gives me the number of visits scheduled, number attended, num...
almost 2 years ago in Admin/Billing/Reporting / New Report 0 Future Consideration

Include the amount for a Monthly Payment Plan in Client Editor for patients with extensive outstanding balances. Include an area to show expiration of Payment Plan. Field would need to be reportable to view patients who owe balances, and have a field to show when the last payment was made.

No description provided
over 1 year ago in Admin/Billing/Reporting / Billing 0 Future Consideration

IGO - ability to limit user security for deleting appointments or adding/editing unavailable appointments

Request that the current user security group permission "Appointments" be expanded to denote the:1. Ability to delete appointment. In addition, they currently have reasons for deletion with codes that would like to continue to track.2. Ability to ...
about 2 years ago in Admin/Billing/Reporting / Manage Staff 0 Future Consideration

Security access should be split in Staff Editor

We would like security access to be split from the Staff Editor section. This is credentialing related (for example, 1) whether someone is available in a schedule 2) whether someone is able to co-sign 3) whether someone is able to have a schedule ...
about 2 years ago in Admin/Billing/Reporting / Manage Staff 0 Future Consideration