This portal is to capture your great ideas and improvements to the Insight platform. No PHI should be included and application issues should be still be reported to Clinicient Support.
Most items in billing sort ascending which can mean extra scrolling and extra clicks as most clients information exceeds the screen. For example:1. on the Account tab/Claims Details - it would be nice to have newest claims at the top.2. When you g...
The printer settings for CMS 1500 do not allow for Attn line
Would like if when the attn: line in the payer setting is filled out the information would print on claims. The printer settings for CMS 1500 do not allow for Attn line.
Payment Correction - Ability to Add/Edit Denial Codes
Currently, if we do a payment correction - you cannot edit the Denial column. Sometimes we miss entering the code or enter the wrong code and need to be able to correct that
I'm looking for a report to run for each patients attendance for a duration of time. We currently have to calculate manually of pain staking time in Excel. I'm looking for a report that gives me the number of visits scheduled, number attended, num...
Multiple Referral Sources are needed for WC payers
Request to add another Referral Source field; the ability to see referral details for case managers and insurance adjusters is vital to our workflow. Work comp patients have case manager AND adjuster, contact information needs to be visible for ph...
Include the amount for a Monthly Payment Plan in Client Editor for patients with extensive outstanding balances. Include an area to show expiration of Payment Plan. Field would need to be reportable to view patients who owe balances, and have a field to show when the last payment was made.
Have a change log report for "Security", "Report" Access
We are noticing that the reports available to various groups keeps getting "unchecked". Not sure why this is happening. If it is someone in our organization, it would be helpful to know.
When a case is created for the guarantor tab not to default to the first fee schedule listed
This benefits the Front Desk and Verification team; every time they create a new case and enter the insurance the guarantor always prefills the fee schedule which results in them have to clear the tab. Leaving the schedule filled messes with our c...