Clinicient Ideas Portal


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This portal is to capture your great ideas and improvements to the Insight platform.
No PHI should be included and application issues should be still be reported to Clinicient Support.

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Customize the Clinical issues listing report and can save the changes

Would like to make customize the Clinical issues listing report and can save the changes.
over 3 years ago in EMR: Documentation/Front Desk / iGO Reporting/Issues Listings 0 Future Consideration

Unlimited free text

We had unlimited free text previously when we were with WebPT and it provided a significant amount of freedom for specialty service areas such as vestibular therapists and seating and wheelchair mobility therapists to document as much as needed wi...
over 1 year ago in EMR: Documentation/Front Desk / Documentation 0 Future Consideration

Diagnosis Code Effective Dates post ICD-10 Code Update

There needs to be a feature in the system to have an effective & expiration date that ties to claims related to ICD-10 Codes to prevent claims issues.
over 3 years ago in Admin/Billing/Reporting / Claims 0 Future Consideration

Add Billing Medium and Post Primary Billing Medium columns to Billable bucket.

Being able to filter by billing medium would be valuable in order to print the correct EOBs, only send electronic or paper claims etc...
over 1 year ago in Admin/Billing/Reporting / Billing Workflows 0 Future Consideration

Other payment options- One Square

Can you add these payment options when posting a payment: one Square Sales
over 3 years ago in EMR: Documentation/Front Desk / Cash Register 0 Future Consideration

IGO to have Preset timeframe for goal due dates instead of calendar selection

Goal due dates to be populated from a preset timeframe such as “4 or 6 week from now” dropdown rather than selecting a date on the calendar
over 3 years ago in EMR: Documentation/Front Desk / Goals 0 Future Consideration

Add Deposit screen functionality be enabled in the EMR so the front desk teams can reconcile their payments

Can the deposit screen functionality be enabled in the EMR so the front desk teams can reconcile their payments?
over 3 years ago in Admin/Billing/Reporting / Billing Workflows 0 Future Consideration

Add Virtual Credit card as a Payment method

When manually entering a payment we have only three options, check, EFT, and EOB only. We receive many virtual credit card payments. How can we add a VCC option?
over 3 years ago in EMR: Documentation/Front Desk / Cash Register 0 Future Consideration

Revision to Claim Detail v2 Report

A report that captures charge/payment/adjustment/denial detail by CPT by primary payer category and payer to include adjustment and denial reasons. Requested by clients often for contract negotiations. Charge Detail V2 captures all put Primary Pay...
almost 2 years ago in Admin/Billing/Reporting / Edit an Existing Report 0 Future Consideration

Printing therapist schedule from IGO should not include failed appointments

Printing the therapist's schedule from IGO includes failed appointments. This happens even if the "Hide failed appts" checkbox is checked prior to hitting the print button. This is not desired. When you have the "Hide failed appts" checked in EMR ...
over 3 years ago in EMR: Documentation/Front Desk / Printed Materials / Schedule 0 Future Consideration