This portal is to capture your great ideas and improvements to the Insight platform. No PHI should be included and application issues should be still be reported to Clinicient Support.
This was a feature of the classic EMR. The way it is currently set up I have to arrive the note. Then if they have a balance the cash register opens up. So I have to close that. Then I have to click twice more to open the note and begin documentin...
I would like to ask if there is a way to adjust what are the required fields on the system. For example, we want to require fields for (1) copay, (2) Worker's Comp checkbox depending on the payer selected.
We would like to submit a feature request for the schedule to remember the last appointment type when searching a patient to add to the schedule. We are having an issue with the appointment type defaulting the Daily Visit. If the person scheduling...
Billing at a flat rate while including all CPT codes on the claim.
The CPT codes and units would vary but the outbound charges need to be a flat rate like the expected reimbursement schedule. The system would need to be able to divide the charges among whatever was documented to total the same amount every time. ...
Hi the classic version is the only option we are able to use and we need access to a waitlist in the system. We are needing rely on spreadsheets that are not as easly updated and can not be shared with our staff that are contracted
When a client pays the receipt in IGO states Overpaid when the payment is a credit to the account would like this changed to Prepaid for services.
When a paymnet is taken for coinsurance and or Deductible and will be a credit on the account in IGO the receipt shows as overpaid which is confusing to Patients.
Almost every web-based software platform has a status page that let's us know when there's an outage. The current system of there being random tickets with little to no information, and riddled with grammatical and spelling errors aren't very help...