Clinicient Ideas Portal


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This portal is to capture your great ideas and improvements to the Insight platform.
No PHI should be included and application issues should be still be reported to Clinicient Support.

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Automatically open chart note when arrived

This was a feature of the classic EMR. The way it is currently set up I have to arrive the note. Then if they have a balance the cash register opens up. So I have to close that. Then I have to click twice more to open the note and begin documentin...
over 1 year ago in EMR: Documentation/Front Desk / Chart View / Notes 0 Future Consideration

Company-wide spell check changes

Is there anyway to add items to our company wide spell check? We are using this tool as a "short-hand" assistant for documenting because of it's find/replace feature and would like to add some common phrases.
over 2 years ago in EMR: Documentation/Front Desk / Documentation 0

Make copay and Worker 's Comp Required Fields

I would like to ask if there is a way to adjust what are the required fields on the system. For example, we want to require fields for (1) copay, (2) Worker's Comp checkbox depending on the payer selected.
over 2 years ago in EMR: Documentation/Front Desk / Patient Setup 0 Future Consideration

Billing at a flat rate while including all CPT codes on the claim.

The CPT codes and units would vary but the outbound charges need to be a flat rate like the expected reimbursement schedule. The system would need to be able to divide the charges among whatever was documented to total the same amount every time. ...
over 1 year ago in Admin/Billing/Reporting / Billing Workflows 0 Future Consideration

Default to the Last Appointment Type Scheduled

We would like to submit a feature request for the schedule to remember the last appointment type when searching a patient to add to the schedule. We are having an issue with the appointment type defaulting the Daily Visit. If the person scheduling...
over 2 years ago in EMR: Documentation/Front Desk / Schedule 0 Future Consideration

waitlist in clasic

Hi the classic version is the only option we are able to use and we need access to a waitlist in the system. We are needing rely on spreadsheets that are not as easly updated and can not be shared with our staff that are contracted
over 1 year ago in EMR: Documentation/Front Desk / Waitlist 0 Existing Functionality

In the Correct a patient payment screen can you add a popup to ask if the user is sure before committing?

In the Correct a patient payment screen can you add a popup to ask if the user is sure before committing?
almost 3 years ago in Admin/Billing/Reporting / Billing Workflows 0 Future Consideration

System Status Page

Almost every web-based software platform has a status page that let's us know when there's an outage. The current system of there being random tickets with little to no information, and riddled with grammatical and spelling errors aren't very help...
over 1 year ago in EMR: Documentation/Front Desk 0 Unlikely to Implement

When a client pays the receipt in IGO states Overpaid when the payment is a credit to the account would like this changed to Prepaid for services.

When a paymnet is taken for coinsurance and or Deductible and will be a credit on the account in IGO the receipt shows as overpaid which is confusing to Patients.
almost 3 years ago in EMR: Documentation/Front Desk / Cash Register 0 Future Consideration

DAILY ACTIVITY>COPAY COLLECTION REPORT to not list cancelled appointments

complex reporting issue
almost 3 years ago in EMR: Documentation/Front Desk / iGO Reporting/Issues Listings 0 Future Consideration