Clinicient Ideas Portal


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This portal is to capture your great ideas and improvements to the Insight platform.
No PHI should be included and application issues should be still be reported to Clinicient Support.

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Add Deposit screen functionality be enabled in the EMR so the front desk teams can reconcile their payments

Can the deposit screen functionality be enabled in the EMR so the front desk teams can reconcile their payments?
over 3 years ago in Admin/Billing/Reporting / Billing Workflows 0 Future Consideration

Add Virtual Credit card as a Payment method

When manually entering a payment we have only three options, check, EFT, and EOB only. We receive many virtual credit card payments. How can we add a VCC option?
over 3 years ago in EMR: Documentation/Front Desk / Cash Register 0 Future Consideration

Printing therapist schedule from IGO should not include failed appointments

Printing the therapist's schedule from IGO includes failed appointments. This happens even if the "Hide failed appts" checkbox is checked prior to hitting the print button. This is not desired. When you have the "Hide failed appts" checked in EMR ...
over 3 years ago in EMR: Documentation/Front Desk / Printed Materials / Schedule 0 Future Consideration

Therapist Productivity Reimbursement - New Report Parameter

We need a report under productivity that shows reimbursement on a weekly basis, not just monthly. Therapist Productivity- Reimbursement Date range, not period close
over 3 years ago in Admin/Billing/Reporting / New Report 0 Future Consideration

Ability to manually sort/color code MyTasks

Especially when tasks are assigned to the Front Desk as a role, many stay in the list for long periods of time. The ability to move them around and color code them manually would help to make the time sensitive ones stand out more and get them tak...
almost 2 years ago in EMR: Documentation/Front Desk / Tasking 0 Future Consideration

Adding subscriber information without requiring subscriber address

Insurances do not require subscriber address for claims processing. It would be ideal to add subscriber information in the insurance section without requiring subscriber address. Currently, if the subscriber address is not entered, claims will hol...
almost 2 years ago in EMR: Documentation/Front Desk / Insurance 0 Future Consideration

Adding option % of Medicare to Edit Payer>Fee Schedule tab

In Payers> Edit payers> Fee Schedule tab an option for % of Medicare would be extremely beneficial as more and more payers contract at a % of Medicare rates vs % of Charge or Fee Schedules
over 3 years ago in Admin/Billing/Reporting / Payer Rules 0 Future Consideration

Add client editor link or demographics to the case management page

Add client editor link or demographics to the case management page and possibly the phone number and email so they can be contacted
almost 2 years ago in EMR: Documentation/Front Desk / Case Management Report / Demographics 0 Future Consideration

Combine patient appt reminders when patients have multiple cases/disciplines.

No description provided
over 3 years ago in EMR: Documentation/Front Desk / Appointment Reminders 0 Future Consideration

Print Specific DOS on Statement

We would like the ability to choose specific dates of service to print on a statement. If insurance has processed several DOS incorrectly - but a few correctly, we want to be able to send the statement for the correctly processed DOS instead of ha...
almost 2 years ago in Admin/Billing/Reporting / Statements 0 Future Consideration