Clinicient Ideas Portal


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This portal is to capture your great ideas and improvements to the Insight platform.
No PHI should be included and application issues should be still be reported to Clinicient Support.

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Ability to manually sort/color code MyTasks

Especially when tasks are assigned to the Front Desk as a role, many stay in the list for long periods of time. The ability to move them around and color code them manually would help to make the time sensitive ones stand out more and get them tak...
over 1 year ago in EMR: Documentation/Front Desk / Tasking 0 Future Consideration

Adding subscriber information without requiring subscriber address

Insurances do not require subscriber address for claims processing. It would be ideal to add subscriber information in the insurance section without requiring subscriber address. Currently, if the subscriber address is not entered, claims will hol...
over 1 year ago in EMR: Documentation/Front Desk / Insurance 0 Future Consideration

Printing therapist schedule from IGO should not include failed appointments

Printing the therapist's schedule from IGO includes failed appointments. This happens even if the "Hide failed appts" checkbox is checked prior to hitting the print button. This is not desired. When you have the "Hide failed appts" checked in EMR ...
over 3 years ago in EMR: Documentation/Front Desk / Printed Materials / Schedule 0 Future Consideration

Therapist Productivity Reimbursement - New Report Parameter

We need a report under productivity that shows reimbursement on a weekly basis, not just monthly. Therapist Productivity- Reimbursement Date range, not period close
over 3 years ago in Admin/Billing/Reporting / New Report 0 Future Consideration

Add client editor link or demographics to the case management page

Add client editor link or demographics to the case management page and possibly the phone number and email so they can be contacted
over 1 year ago in EMR: Documentation/Front Desk / Case Management Report / Demographics 0 Future Consideration

Print Specific DOS on Statement

We would like the ability to choose specific dates of service to print on a statement. If insurance has processed several DOS incorrectly - but a few correctly, we want to be able to send the statement for the correctly processed DOS instead of ha...
over 1 year ago in Admin/Billing/Reporting / Statements 0 Future Consideration

Import / Upload a file to create or modify fee schedules.

We would like to request a way to import an excel file or any type of file that would load the charge rates for us when creating new fee schedules or versions. Manually entering new charge code fees individually for multiple fee schedules can be t...
over 1 year ago in Admin/Billing/Reporting / Manage Payers 0 Future Consideration

Include Primary DX Description Column

For all reports that include a column for Primary DX, also include the Primary DX description to allow for ease of reporting of high volume DX codes.
over 1 year ago in Admin/Billing/Reporting / Edit an Existing Report 0 Future Consideration

Allow us to defualt the box for "Authorized to Receive Payment" to checked

When a new Patient case is setup and this box is missed, it causes major pain for everyone since the checks for payment that is supposed to come to the clinic goes to the patient home and they cash them. Then they don't pay. Some of them know bett...
over 1 year ago in Admin/Billing/Reporting / Billing Settings 0 Future Consideration

Adding option % of Medicare to Edit Payer>Fee Schedule tab

In Payers> Edit payers> Fee Schedule tab an option for % of Medicare would be extremely beneficial as more and more payers contract at a % of Medicare rates vs % of Charge or Fee Schedules
over 3 years ago in Admin/Billing/Reporting / Payer Rules 0 Future Consideration