This portal is to capture your great ideas and improvements to the Insight platform. No PHI should be included and application issues should be still be reported to Clinicient Support.
Hi the classic version is the only option we are able to use and we need access to a waitlist in the system. We are needing rely on spreadsheets that are not as easly updated and can not be shared with our staff that are contracted
Is there anyway to add items to our company wide spell check? We are using this tool as a "short-hand" assistant for documenting because of it's find/replace feature and would like to add some common phrases.
I would like to ask if there is a way to adjust what are the required fields on the system. For example, we want to require fields for (1) copay, (2) Worker's Comp checkbox depending on the payer selected.
We would like to submit a feature request for the schedule to remember the last appointment type when searching a patient to add to the schedule. We are having an issue with the appointment type defaulting the Daily Visit. If the person scheduling...
Almost every web-based software platform has a status page that let's us know when there's an outage. The current system of there being random tickets with little to no information, and riddled with grammatical and spelling errors aren't very help...
We had unlimited free text previously when we were with WebPT and it provided a significant amount of freedom for specialty service areas such as vestibular therapists and seating and wheelchair mobility therapists to document as much as needed wi...
When a client pays the receipt in IGO states Overpaid when the payment is a credit to the account would like this changed to Prepaid for services.
When a paymnet is taken for coinsurance and or Deductible and will be a credit on the account in IGO the receipt shows as overpaid which is confusing to Patients.