Clinicient Ideas Portal


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This portal is to capture your great ideas and improvements to the Insight platform.
No PHI should be included and application issues should be still be reported to Clinicient Support.

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Unlimited free text

We had unlimited free text previously when we were with WebPT and it provided a significant amount of freedom for specialty service areas such as vestibular therapists and seating and wheelchair mobility therapists to document as much as needed wi...
over 1 year ago in EMR: Documentation/Front Desk / Documentation 0 Future Consideration

In the Correct a patient payment screen can you add a popup to ask if the user is sure before committing?

In the Correct a patient payment screen can you add a popup to ask if the user is sure before committing?
over 2 years ago in Admin/Billing/Reporting / Billing Workflows 0 Future Consideration

Add Billing Medium and Post Primary Billing Medium columns to Billable bucket.

Being able to filter by billing medium would be valuable in order to print the correct EOBs, only send electronic or paper claims etc...
over 1 year ago in Admin/Billing/Reporting / Billing Workflows 0 Future Consideration

When a client pays the receipt in IGO states Overpaid when the payment is a credit to the account would like this changed to Prepaid for services.

When a paymnet is taken for coinsurance and or Deductible and will be a credit on the account in IGO the receipt shows as overpaid which is confusing to Patients.
over 2 years ago in EMR: Documentation/Front Desk / Cash Register 0 Future Consideration

DAILY ACTIVITY>COPAY COLLECTION REPORT to not list cancelled appointments

complex reporting issue
over 2 years ago in EMR: Documentation/Front Desk / iGO Reporting/Issues Listings 0 Future Consideration

Print Patient Schedule be Editable Example: to have a logo at the top and marketing message at the bottom information

I had a ticket about 3 years ago asking about editing the Print Patient Schedule option when right clicking on an appointment. I'd like to revisit this and see if any feature has been added to be able to edit any content on this print out, and if ...
almost 3 years ago in EMR: Documentation/Front Desk / Printed Materials / Schedule 0 Future Consideration

Would like one central place to view all notes, appointment notes and tasks in Insight GO currently in IGO you need to click on appointment to see note.

discrepancy between GO and Classic
almost 3 years ago in EMR: Documentation/Front Desk / Notes 0 Future Consideration

Access to the Fix Claim Dates button

Fix Dates button available to Members so that they do not have to contact support.
almost 3 years ago in Admin/Billing/Reporting / Billing Workflows / Claims 0 Future Consideration

Revision to Claim Detail v2 Report

A report that captures charge/payment/adjustment/denial detail by CPT by primary payer category and payer to include adjustment and denial reasons. Requested by clients often for contract negotiations. Charge Detail V2 captures all put Primary Pay...
over 1 year ago in Admin/Billing/Reporting / Edit an Existing Report 0 Future Consideration

A warning when entering high-dollar patient payment amounts.

It would be nice to have an alert filter for high dollar entries that typically are errors in the data entry. Payment = $20.00 however entered as 2000.00 etc. Or as has happened twice recently in our clinic - the last 4 digits of the credit card w...
almost 3 years ago in Admin/Billing/Reporting / Billing 0 Future Consideration