Clinicient Ideas Portal


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This portal is to capture your great ideas and improvements to the Insight platform.
No PHI should be included and application issues should be still be reported to Clinicient Support.

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Exporting AR reports to Excel

I am trying to export AR reports and manipulate in excel, but have issues because of the grouping, merging and formatting that is on the reports. When I export to excel, you have to be careful then not to accidentally click on the name or it tries...
over 3 years ago in Admin/Billing/Reporting / Reporting 1 Future Consideration

Apply partial credit instead of Full

Apply partial credit- $25.00 of $100.00
over 2 years ago in Admin/Billing/Reporting / Billing Workflows 0 Future Consideration

Need an option to enter Assistant in Case information in IGO

This request is driving the need of a space in cases to provide option to add assistance if there is an assistant. Add a box for assistant therapist on the case InsightBilling/EMR > Client Editor > under Case description InsightGO > Patie...
over 2 years ago in EMR: Documentation/Front Desk / Patient Setup 0 Future Consideration

Enhancements to Clinical Issue List

We would like the following columns to be added to the Clinical Issue List to improve overall utilization of the list, provide additional identifiers, and make it easier for Authorization to accurately use this report. Fields are below! 1) Patient...
over 3 years ago in EMR: Documentation/Front Desk / iGO Reporting/Issues Listings 0 Future Consideration

inactivate appointment statuses that are no long used

would like to inactivate appt status starting with School Scheduled - Ongoing Therapy Scheduled - School School - Cancelled w Notice (24 Hours +) School - Cancelled w/o Notice School - IEP Meeting School - No Show School - Open
over 3 years ago in Admin/Billing/Reporting 0 Future Consideration

Waitlist Search Engine based on Date, Time and Therapist

It would be nice for when a patient cancels, you can easily search waitlist by date/time and therapist who would fit in that time based on criteria. Like if it canceled at 2 and then only the people are on my schedule and available that day of the...
over 2 years ago in EMR: Documentation/Front Desk / Waitlist 0 Future Consideration

Unit Limit Rule Request.

Some payers only pays a set amount. We were wondering if we could set up a rule to where the therapists could only bill 3 units?
almost 4 years ago in Admin/Billing/Reporting / Billing 0 Future Consideration

Carry forward info to DC note

If a goal is met on a progress note the goal progress does not carry over to the discharge note, so it looks like we have goals that have not been addressed on the DC report even though they were addressed previously. I'd like the progress to carr...
almost 4 years ago in EMR: Documentation/Front Desk / Goals 0 Future Consideration

Note Notification if another therapist is in the note so they do not override the other.

Since we work as a team in Industrial rehab, several therapists go into client's daily notes. A pop up warning that another therapist is in the note would be helpful so that information is not lost.
over 2 years ago in EMR: Documentation/Front Desk / Documentation 0 Future Consideration

UHC Requirement 4/1/23 - Start/Stop time in documentation

United Healthcare started requiring "all treatment session notes must include start and stop time in treatment" on 4/1/23 in their medical policy. At this point, Clinicient does not have the capability to have this as an option outside of manually...
over 1 year ago in EMR: Documentation/Front Desk / Documentation 0 Future Consideration