Clinicient Ideas Portal


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This portal is to capture your great ideas and improvements to the Insight platform.
No PHI should be included and application issues should be still be reported to Clinicient Support.

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inactivate appointment statuses that are no long used

would like to inactivate appt status starting with School Scheduled - Ongoing Therapy Scheduled - School School - Cancelled w Notice (24 Hours +) School - Cancelled w/o Notice School - IEP Meeting School - No Show School - Open
about 4 years ago in Admin/Billing/Reporting 0 Future Consideration

Ability to close multiple tasks

Member would like to have the ability to bulk close tasks rather than open each individual task to complete them.
over 2 years ago in EMR: Documentation/Front Desk / Tasking 0 Future Consideration

Unit Limit Rule Request.

Some payers only pays a set amount. We were wondering if we could set up a rule to where the therapists could only bill 3 units?
about 4 years ago in Admin/Billing/Reporting / Billing 0 Future Consideration

Carry forward info to DC note

If a goal is met on a progress note the goal progress does not carry over to the discharge note, so it looks like we have goals that have not been addressed on the DC report even though they were addressed previously. I'd like the progress to carr...
about 4 years ago in EMR: Documentation/Front Desk / Goals 0 Future Consideration

In the Staff Account in Edit Staff notes time/dated by user, and can not be deleted

In the notes section in the staff account anyone can edit and delete the notes, would like that section to time/date stamp with user info and make it where the notes can not be deleted
over 1 year ago in Admin/Billing/Reporting / Manage Staff 0 Future Consideration

Reminders and Red Flags

Clinicient Insight user. It would be nice if there was more obvious warnings when key items like the Medicare cap, authorization, PN etc are due or coming due. The system has ways to find most of these items but pop up warnings would be nice. Ther...
over 2 years ago in EMR: Documentation/Front Desk / Case Information 0 Future Consideration

Allowables on ERAs and reports

My request would be the ERAs pull in the allowable amounts from the payers, so we can then report off of them. Today we can do payments and adjustments. Payments only show what has been paid at the time (not necessarily patient amounts), so if we ...
about 4 years ago in Admin/Billing/Reporting / Billing 0 Future Consideration

Payer Alerts - Pop-up at the payer level

Would like to be able to add an alert at the payer level that would pop up to remind the therapist. Ex: payer only allows 4 units per day.
about 4 years ago in EMR: Documentation/Front Desk 0 Future Consideration

Apply partial credit instead of Full

Apply partial credit- $25.00 of $100.00
almost 3 years ago in Admin/Billing/Reporting / Billing Workflows 0 Future Consideration

Need an option to enter Assistant in Case information in IGO

This request is driving the need of a space in cases to provide option to add assistance if there is an assistant. Add a box for assistant therapist on the case InsightBilling/EMR > Client Editor > under Case description InsightGO > Patie...
almost 3 years ago in EMR: Documentation/Front Desk / Patient Setup 0 Future Consideration