This portal is to capture your great ideas and improvements to the Insight platform. No PHI should be included and application issues should be still be reported to Clinicient Support.
Almost every web-based software platform has a status page that let's us know when there's an outage. The current system of there being random tickets with little to no information, and riddled with grammatical and spelling errors aren't very help...
We had unlimited free text previously when we were with WebPT and it provided a significant amount of freedom for specialty service areas such as vestibular therapists and seating and wheelchair mobility therapists to document as much as needed wi...
A warning when entering high-dollar patient payment amounts.
Feature Request: It would be nice to have an alert filter for high dollar entries that typically are errors in the data entry. Payment = $20.00 however entered as 2000.00 etc. Or as has happened twice recently in our clinic - the last 4 digits of ...
Way to assign patients to PTA for tracking and reporting purposes
Member needs some way to track which patients the PTA's are assigned to. This not related to actual visits. They would like the field to be searchable field one a report. This will allow them to see each PTA's number of patients and patients' name...
Some payers are requesting the start & stop time for therapy services performed instead of total minutes. Are there fields in Clinicient for the start/stop time to be added?
When manually entering a payment we have only three options, check, EFT, and EOB only. We receive many virtual credit card payments. How can we add a VCC option?
Printing therapist schedule from IGO should not include failed appointments
Printing the therapist's schedule from IGO includes failed appointments. This happens even if the "Hide failed appts" checkbox is checked prior to hitting the print button. This is not desired. When you have the "Hide failed appts" checked in EMR ...