This portal is to capture your great ideas and improvements to the Insight platform. No PHI should be included and application issues should be still be reported to Clinicient Support.
Some payers are requesting the start & stop time for therapy services performed instead of total minutes. Are there fields in Clinicient for the start/stop time to be added?
Adding subscriber information without requiring subscriber address
Insurances do not require subscriber address for claims processing. It would be ideal to add subscriber information in the insurance section without requiring subscriber address. Currently, if the subscriber address is not entered, claims will hol...
Auth Tracking - to allow multiple lines of auth for specific dx or body part.
Work Comp Payers like to provide auth for multiple body parts (dx) and the # of visits will not be the same. So we need the tracker to allow us to add example: 10 visits for low back and 20 visits for neck pain. And tie that into the documentation...
It would be helpful to be able to change the cosigner without the note having to be unsigned and re-routed to the correct signer. This feature exists in Classic and would be great to have in Go.
When manually entering a payment we have only three options, check, EFT, and EOB only. We receive many virtual credit card payments. How can we add a VCC option?
Include date of injury with counter under doctor icon in GO
Include date of injury with counter (similar to date of surgery with counter) under doctor icon in GO. If we are treating a conservatively managed patient, it is helpful to know an exact time frame since injury when considering progression.