Clinicient Ideas Portal


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This portal is to capture your great ideas and improvements to the Insight platform.
No PHI should be included and application issues should be still be reported to Clinicient Support.

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Task roles

Wondering if at this time there is the ability to add another Task role in addition to the 4 basic - front desk, therapist, admin, and Billing
almost 4 years ago in EMR: Documentation/Front Desk / Tasking 0 Future Consideration

Hawaii Tax on Allowed Amount

Tax on Allowed amount by Primary Total paid by primary payer + amount sent to copay + amount sent to co-insurance + amount sent to deductible Calculate 4.166% and pass that balance to patient
12 months ago in EMR: Documentation/Front Desk / Insurance 0 Future Consideration

Add Deposit screen functionality be enabled in the EMR so the front desk teams can reconcile their payments

Can the deposit screen functionality be enabled in the EMR so the front desk teams can reconcile their payments?
12 months ago in EMR: Documentation/Front Desk / Cash Register 0 Future Consideration

The ability to apply all patients payments to outstanding dates of service with one button in Cash Collections

Would just like to apply all with one button, but if not, those that have 1 date of service, have one button and they get applied
12 months ago in EMR: Documentation/Front Desk / Cash Register 0 Future Consideration

Missing append option on insurance authorization

We are missing the "append" option on insurance attachments. We only have replace and cancel options. Insurance authorizations from worker's compensation gets updated depending on if they get approved for more visits, an append option would be goo...
12 months ago in EMR: Documentation/Front Desk / Insurance 0 Future Consideration

Make it so the most recent POC always appears at the top of the list

Make it so the most recent POC always appears at the top of the list.
12 months ago in EMR: Documentation/Front Desk / Plan of Care Tracking 0 Future Consideration

Can POC track length of POC in both days and number of visits?

In the POC tracker…I see a spot to tracks the length of the POC in days and the number of visits. Will it track both? For example if I want to indicate that my POC is good for 90 days or 24 visits will it keep a tracker for both parameters if ente...
12 months ago in EMR: Documentation/Front Desk / Plan of Care Tracking 0 Future Consideration

Track Progress Reports by Days or Visits

Therapists are being alerted on every patient in iGO that the Progress Report is due even though it is not due for 30 days.
12 months ago in EMR: Documentation/Front Desk / Documentation 0 Future Consideration

Need autopopulation of the current case in Letters

it is inefficient when creating a letter to scroll down trough all the the cases (all are closed with the (Case=No) except for the current case (case=Yes) I'm working on. Often, I forget to choose the current case, write up my letter only to reali...
almost 2 years ago in EMR: Documentation/Front Desk / Letters 0 Future Consideration

Multiple Referral Sources are needed for WC payers

Request to add another Referral Source field; the ability to see referral details for case managers and insurance adjusters is vital to our workflow. Work comp patients have case manager AND adjuster, contact information needs to be visible for ph...
12 months ago in Admin/Billing/Reporting / Manage Referrers 0 Future Consideration