This portal is to capture your great ideas and improvements to the Insight platform. No PHI should be included and application issues should be still be reported to Clinicient Support.
Be able to Edit Appt or Status from Note history on completed notes
Since the update we can change the status and/or edit appointment from the note history section. This is great, but I noticed you can't change it retroactively. It would be nice if you could still change the status or edit appt after completing a ...
IGO New Schedule - Add new patient from an appointment time
I would like to initiate adding a new patient from a selected appointment slot. Office staff are normally on the phone with the patient as they are scheduling an evaluation. It would streamline the case creation/scheduling process to be able to se...
Allow Authorizations To Be Entered Regardless of Subscriber Field
As InsightGo is set up now you are only able to enter an authorization once you've entered the Insurance Subscriber. The system would better serve office staff being able to enter authorizations regardless of subscriber field completion to avoid p...
Auth Tracking - to allow multiple lines of auth for specific dx or body part.
Work Comp Payers like to provide auth for multiple body parts (dx) and the # of visits will not be the same. So we need the tracker to allow us to add example: 10 visits for low back and 20 visits for neck pain. And tie that into the documentation...
I would like to request an addition to the Clinical Settings section for "Schedule Rows". Currently the available "Minutes per Block" are 10, 15, 20 and 30. I would like to request the addition of 5 minutes so that we can have some clinics operate...
Improved communication between initial evaluation and POC Tracker
Recommended for improved compliance to have the duration in the initial evaluation automatically populate in the POC Tracker. If these dates due not match there is a potential risk for the dates of services not being covered under that specific POC.
When selecting anatomy: I insert an objective finding, select anatomy and side. When I got back later to add another objective finding, I have to again select anatomy and side. Is it possible to have this default to the most recent selection so th...
Please add CareCredit as another type of credit card to the list of credit card options in the Cash Register.It would clear up a lot of confusion the front desk is having about how to post those type of credit card payments. Thanks!