Clinicient Ideas Portal


Welcome!

This portal is to capture your great ideas and improvements to the Insight platform.
No PHI should be included and application issues should be still be reported to Clinicient Support.

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EMR: Documentation/Front Desk

Showing 331

Insurance Authorization- Added in Change Log

Not showing, and they appear to be, being remove or deleted. Would a like change log
over 2 years ago in EMR: Documentation/Front Desk / Auth Tracking / Patient Setup 0 Future Consideration

IGO New Schedule - Add new patient from an appointment time

I would like to initiate adding a new patient from a selected appointment slot. Office staff are normally on the phone with the patient as they are scheduling an evaluation. It would streamline the case creation/scheduling process to be able to se...
over 1 year ago in EMR: Documentation/Front Desk / Scheduling Workflows 0 Future Consideration

Allow Authorizations To Be Entered Regardless of Subscriber Field

As InsightGo is set up now you are only able to enter an authorization once you've entered the Insurance Subscriber. The system would better serve office staff being able to enter authorizations regardless of subscriber field completion to avoid p...
almost 2 years ago in EMR: Documentation/Front Desk / Auth Tracking / Insurance 0 Future Consideration

Eliminate highlight in text boxes

Currently when clicking into a text box all of the text gets highlighted which makes it very easy to delete all current text in that box, which at times makes us re-do our work. It would be helpful if when clicking into a text box (ie: subjective,...
11 months ago in EMR: Documentation/Front Desk / Documentation 0 Future Consideration

Add CareCredit as option to the Cash Register

Please add CareCredit as another type of credit card to the list of credit card options in the Cash Register.It would clear up a lot of confusion the front desk is having about how to post those type of credit card payments. Thanks!
over 3 years ago in EMR: Documentation/Front Desk / Cash Register 0 Future Consideration

Ability to customize length of appointment blocks

I would like to request an addition to the Clinical Settings section for "Schedule Rows". Currently the available "Minutes per Block" are 10, 15, 20 and 30. I would like to request the addition of 5 minutes so that we can have some clinics operate...
over 2 years ago in EMR: Documentation/Front Desk / Schedule 0 Future Consideration

Task roles

Wondering if at this time there is the ability to add another Task role in addition to the 4 basic - front desk, therapist, admin, and Billing
over 3 years ago in EMR: Documentation/Front Desk / Tasking 0 Future Consideration

Secondary ins info added to schedule sidebar

We would like the secondary insurance information added to the sidebar on the schedule. Secondary information is important to have quick access to when viewing the patient.
over 2 years ago in EMR: Documentation/Front Desk / Schedule 0 Future Consideration

Ability to edit Receipt Templates

Edit Receipt Templates
over 2 years ago in EMR: Documentation/Front Desk / Printed Materials 0 Future Consideration

Ability to Edit Evaluation Templates in Insight GO (web browser-based version of Insight)

My organization is trying to gradually switch over to Insight GO as opposed to the desktop program but it doesn't have full functionality because it lacks the ability for the clinician to edit evaluation templates. From Insight GO, the web browser...
11 months ago in EMR: Documentation/Front Desk / Documentation 0 Future Consideration