This portal is to capture your great ideas and improvements to the Insight platform. No PHI should be included and application issues should be still be reported to Clinicient Support.
When selecting anatomy: I insert an objective finding, select anatomy and side. When I got back later to add another objective finding, I have to again select anatomy and side. Is it possible to have this default to the most recent selection so th...
View other appointments for patient on "schedule" tab
I love that when in the "chart" tab the therapist can easily see the client's appointments for the month (arrived, failed, scheduled) as colored boxes on the calendar in the top right. It helps us tell at a glance how often the client has been com...
Re-scheduling appointments between different therapists on different days
When a patient reschedules an appointment to a different day, we are unable to EDIT the existing appointment with a different therapist. The patient has to be scheduled with the same therapist on the new day and then moved over to the new therapis...
Some payers are requesting the start & stop time for therapy services performed instead of total minutes. Are there fields in Clinicient for the start/stop time to be added?
When changing the status of a scheduled appointment to a 'failed state', like Rescheduled, the appointment prompt shows the word "cancelled" repeatedly. This can be confusing/misleading as therapists may be coached not to 'cancel' appointments. Ca...
For Plan of Care, when a patient is discharged they will come off of the report, is there a way to track those Plan of Cares so we don't lose them? In order to be medicare complient we need to have them signed.
Can the resources be added to the appointment details in InsightGO, like they are in EMR? Therapists need to see which appts are using which resources in IGO.
Tasks Assigned in IGO to a Specific User are NOT Showing Up in that users My Tasks in Classic
Jane Smith is the Front Office Manager in our Clinic A and uses InsightEMR. John Brown is the director and uses InsightGO. When he assigns a task to Jane (not using the Role, but assigns directly to her), the task does not go to Jane's "My Tasks" ...