Clinicient Ideas Portal


Welcome!

This portal is to capture your great ideas and improvements to the Insight platform.
No PHI should be included and application issues should be still be reported to Clinicient Support.

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Payment Correction - Ability to Add/Edit Denial Codes

Currently, if we do a payment correction - you cannot edit the Denial column. Sometimes we miss entering the code or enter the wrong code and need to be able to correct that
almost 2 years ago in Admin/Billing/Reporting / Billing Settings 0 Future Consideration

patient attendance report

I'm looking for a report to run for each patients attendance for a duration of time. We currently have to calculate manually of pain staking time in Excel. I'm looking for a report that gives me the number of visits scheduled, number attended, num...
almost 2 years ago in Admin/Billing/Reporting / New Report 0 Future Consideration

Chat feature updates

1. It would be helpful to have a chat received notification sound so the person receiving the chat will know to open the chat box. 2. A chat timestamp would also be helpful to know when the chat was sent.
over 2 years ago in EMR: Documentation/Front Desk / Chat 0 Future Consideration

Goal progress required

When editing goals, the "Apply" button shouldn't turn orange or be able to be clicked unless "current value" AND goal "progress" is updated. This would improve compliance with goal updating. ... At this time the only requirement is editing the cur...
8 months ago in EMR: Documentation/Front Desk / Goals 0 Future Consideration

Insight Go Waitlist Defaults to the Primary Clinic

When adding a pt to waitlist can it default to the primary clinic
over 2 years ago in EMR: Documentation/Front Desk / Waitlist 0 Future Consideration

Waitlist Notification

is there a way the wait list bell can change color on the days there is a wait list to alert the therapist there is someone on the wait list vs having to check. thank you.
over 2 years ago in EMR: Documentation/Front Desk / Waitlist 0 Future Consideration

Printing more than 1 chart note at a time

We are having some issues switching over to InsightGO from the desktop application. Please see below -can't print more than 1 page for chart notes when we have a records request, we need to be able to print multiple days worth of chart notes.
over 2 years ago in EMR: Documentation/Front Desk / Notes / Printed Materials 0 Future Consideration

Update Font of New Schedule

The overall look of the new schedule is inferior to the old schedule. The font appears more outdated is more difficult to read than the old. We would prefer the text to match the old schedule. With that said we would like the Patient Name to be in...
over 1 year ago in EMR: Documentation/Front Desk / Schedule 0 In Progress

Add payer category to Clinical Issue List to filter out categories as needed

No description provided
over 1 year ago in EMR: Documentation/Front Desk / iGO Reporting/Issues Listings 0 Future Consideration

Have secondary and tertiary insurance tracked on Clinical Issue List

No description provided
over 1 year ago in EMR: Documentation/Front Desk / iGO Reporting/Issues Listings / Insurance 0 Future Consideration