Clinicient Ideas Portal


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This portal is to capture your great ideas and improvements to the Insight platform.
No PHI should be included and application issues should be still be reported to Clinicient Support.

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Anything printed from Insight Go or CLassic EMR is saved to attachments.

When we use Print Appeals package or Chart notes in Classic, and fax it to someone for medical records request, this does not save in attachments in client record. The only way to show we completed this is to then add a note or print out hundreds ...
about 1 year ago in EMR: Documentation/Front Desk / Attachments / Printed Materials 0 Future Consideration

Would like the cash register to prompt for secondary payers.

Hello, Not sure if I picked the correct category but when a patient arrives and has a copay on their secondary ( mostly medicare patients) The cash register does not auto populate and pop open when the patient is arrived. That leads to missed cash...
over 2 years ago in EMR: Documentation/Front Desk / Cash Register 0 Future Consideration

BetterAccess integration: create a way for uploaded files (insurance pictures, etc) to flow over from BetterAccess to Insight

[Member] are currently implementing the BetterAccess integration with Clinicient. Right now, there is the option for the patient to upload files when booking an online appointment in BetterAccess (typically insurance pictures). After these files a...
6 months ago in Insight as a Platform / Online Scheduling 0 Future Consideration

Sorting of items in Billing

Most items in billing sort ascending which can mean extra scrolling and extra clicks as most clients information exceeds the screen. For example:1. on the Account tab/Claims Details - it would be nice to have newest claims at the top.2. When you g...
about 2 years ago in Admin/Billing/Reporting / Billing 1 Future Consideration

Add Photos in documentation

We want to be able to add photos / images / pictures to the body of our documentation. (We do endoscopy and need to be able to attach photographs to reports, but I'm sure there are other applications where this could be useful as well!)
over 1 year ago in EMR: Documentation/Front Desk / Chart View 0 Future Consideration

Add POC tracking to sign off screen in Insight GO

Add the option to address/add/modify the POC and PN tracking in the sign off screen in InsightGo to allow therapist a direct reminder to update POC for medicare tracking during the daily note signing
over 1 year ago in EMR: Documentation/Front Desk / Plan of Care Tracking / Sign Off 0 Future Consideration

The printer settings for CMS 1500 do not allow for Attn line

Would like if when the attn: line in the payer setting is filled out the information would print on claims. The printer settings for CMS 1500 do not allow for Attn line.
7 months ago in Admin/Billing/Reporting / Manage Payers 0 Future Consideration

Preview of appointment note on schedule view

Rather than the name of the clinic the on the appointment in the schedule view. It would be beneficial to have a preview to the appointment note, if there was one added.
over 1 year ago in EMR: Documentation/Front Desk / Notes 0 Future Consideration

POC tracking for discharge patients

For Plan of Care, when a patient is discharged they will come off of the report, is there a way to track those Plan of Cares so we don't lose them? In order to be medicare complient we need to have them signed.
7 months ago in EMR: Documentation/Front Desk / Plan of Care Tracking 0 Future Consideration

Payment Correction - Ability to Add/Edit Denial Codes

Currently, if we do a payment correction - you cannot edit the Denial column. Sometimes we miss entering the code or enter the wrong code and need to be able to correct that
over 1 year ago in Admin/Billing/Reporting / Billing Settings 0 Future Consideration