Clinicient Ideas Portal


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This portal is to capture your great ideas and improvements to the Insight platform.
No PHI should be included and application issues should be still be reported to Clinicient Support.

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add last scheduled visit notice

It would be a great feature for our office staff if you could add a feature to the schedule tab (maybe a symbol that occurs within a patient appointment block) that indicates that the current appointment is their last scheduled appointment. Exampl...
almost 4 years ago in EMR: Documentation/Front Desk / Schedule 1 In Progress

Add message at top of statements

We should be able to add our website and a message that patients can pay online at the top of the statements. I know we can add a message at the bottom but that will get easily over looked by the patients, so it would be much better if it could be...
over 1 year ago in Admin/Billing/Reporting / Statements 0 Future Consideration

Security permission to restrict access to editing Fax Cover Letters

Right now, anyone can update a Fax Cover Letter. this should be restricted to Front Desk users and/or Regional Front Desk users.
over 1 year ago in Admin/Billing/Reporting / Manage Staff 0 Future Consideration

Would like the cash register to prompt for secondary payers.

Hello, Not sure if I picked the correct category but when a patient arrives and has a copay on their secondary ( mostly medicare patients) The cash register does not auto populate and pop open when the patient is arrived. That leads to missed cash...
over 2 years ago in EMR: Documentation/Front Desk / Cash Register 0 Future Consideration

Fit all charges in one screen

Being able to see all assigned charges/CPT codes/units in one screen (within the "TIME" tab during sign-off) without having to scroll down will save time for documentation. Currently, if I charge more than 2 different codes (which is arguable EVER...
7 months ago in EMR: Documentation/Front Desk / Sign Off 0 Future Consideration

Sorting of items in Billing

Most items in billing sort ascending which can mean extra scrolling and extra clicks as most clients information exceeds the screen. For example:1. on the Account tab/Claims Details - it would be nice to have newest claims at the top.2. When you g...
about 2 years ago in Admin/Billing/Reporting / Billing 1 Future Consideration

Add Photos in documentation

We want to be able to add photos / images / pictures to the body of our documentation. (We do endoscopy and need to be able to attach photographs to reports, but I'm sure there are other applications where this could be useful as well!)
over 1 year ago in EMR: Documentation/Front Desk / Chart View 0 Future Consideration

Add POC tracking to sign off screen in Insight GO

Add the option to address/add/modify the POC and PN tracking in the sign off screen in InsightGo to allow therapist a direct reminder to update POC for medicare tracking during the daily note signing
over 1 year ago in EMR: Documentation/Front Desk / Plan of Care Tracking / Sign Off 0 Future Consideration

Anything printed from Insight Go or CLassic EMR is saved to attachments.

When we use Print Appeals package or Chart notes in Classic, and fax it to someone for medical records request, this does not save in attachments in client record. The only way to show we completed this is to then add a note or print out hundreds ...
about 1 year ago in EMR: Documentation/Front Desk / Attachments / Printed Materials 0 Future Consideration

Preview of appointment note on schedule view

Rather than the name of the clinic the on the appointment in the schedule view. It would be beneficial to have a preview to the appointment note, if there was one added.
almost 2 years ago in EMR: Documentation/Front Desk / Notes 0 Future Consideration