Clinicient Ideas Portal


Welcome!

This portal is to capture your great ideas and improvements to the Insight platform.
No PHI should be included and application issues should be still be reported to Clinicient Support.

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Add POC tracking to sign off screen in Insight GO

Add the option to address/add/modify the POC and PN tracking in the sign off screen in InsightGo to allow therapist a direct reminder to update POC for medicare tracking during the daily note signing
over 1 year ago in EMR: Documentation/Front Desk / Plan of Care Tracking / Sign Off 0 Future Consideration

BetterAccess integration: create a way for uploaded files (insurance pictures, etc) to flow over from BetterAccess to Insight

[Member] are currently implementing the BetterAccess integration with Clinicient. Right now, there is the option for the patient to upload files when booking an online appointment in BetterAccess (typically insurance pictures). After these files a...
7 months ago in Insight as a Platform / Online Scheduling 0 Future Consideration

Preview of appointment note on schedule view

Rather than the name of the clinic the on the appointment in the schedule view. It would be beneficial to have a preview to the appointment note, if there was one added.
over 1 year ago in EMR: Documentation/Front Desk / Notes 0 Future Consideration

Payment Correction - Ability to Add/Edit Denial Codes

Currently, if we do a payment correction - you cannot edit the Denial column. Sometimes we miss entering the code or enter the wrong code and need to be able to correct that
over 1 year ago in Admin/Billing/Reporting / Billing Settings 0 Future Consideration

patient attendance report

I'm looking for a report to run for each patients attendance for a duration of time. We currently have to calculate manually of pain staking time in Excel. I'm looking for a report that gives me the number of visits scheduled, number attended, num...
over 1 year ago in Admin/Billing/Reporting / New Report 0 Future Consideration

The printer settings for CMS 1500 do not allow for Attn line

Would like if when the attn: line in the payer setting is filled out the information would print on claims. The printer settings for CMS 1500 do not allow for Attn line.
7 months ago in Admin/Billing/Reporting / Manage Payers 0 Future Consideration

Chat feature updates

1. It would be helpful to have a chat received notification sound so the person receiving the chat will know to open the chat box. 2. A chat timestamp would also be helpful to know when the chat was sent.
over 2 years ago in EMR: Documentation/Front Desk / Chat 0 Future Consideration

POC tracking for discharge patients

For Plan of Care, when a patient is discharged they will come off of the report, is there a way to track those Plan of Cares so we don't lose them? In order to be medicare complient we need to have them signed.
7 months ago in EMR: Documentation/Front Desk / Plan of Care Tracking 0 Future Consideration

Insight Go Waitlist Defaults to the Primary Clinic

When adding a pt to waitlist can it default to the primary clinic
over 2 years ago in EMR: Documentation/Front Desk / Waitlist 0 Future Consideration

Display resources on appt details

Can the resources be added to the appointment details in InsightGO, like they are in EMR? Therapists need to see which appts are using which resources in IGO.
7 months ago in EMR: Documentation/Front Desk / Schedule 0 Future Consideration