Clinicient Ideas Portal


Welcome!

This portal is to capture your great ideas and improvements to the Insight platform.
No PHI should be included and application issues should be still be reported to Clinicient Support.

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EMR: Documentation/Front Desk

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Easily change location without having to delete appointment

Would like an easy way to change locations on an appointment, rather than having to fully delete the appointment and recreate it
about 1 year ago in EMR: Documentation/Front Desk / Schedule 0 Future Consideration

warnings are not visible on copy and paste appointment

The edit appointment dialogue window is no longer set to open when users are copy/pasting an appointment. However, when a patient has warnings that the scheduler/user needs to know about, they are only visible at appt creation and not when copying...
about 1 year ago in EMR: Documentation/Front Desk / Schedule 0 Future Consideration

Print All (Past and Future) Patient Appointments

Currently the system does not print all patient appointments when you right click on a patient appointment and select "Print Appointments." It only prints all future appointments, it requires the staff members to go back to the current date and pr...
about 1 year ago in EMR: Documentation/Front Desk / Printed Materials 0 Future Consideration

Add subscriber address field in InsightGO

There are fields we use for intake that are not available in InsightGO which we would like to have added so our admin can use the web version to complete intakes. These are "Primary MD" and "cell carrier" within the client's demographics/case page...
about 1 year ago in EMR: Documentation/Front Desk / Demographics 0 Future Consideration

Ability to see Appointment Notes in Chart View

Appointment notes are really important in our clinics. In InsightGO, it's great to see the Appointment Notes icon on the Schedule. The enhancement request we are suggesting is that the Appointment Notes icon is also visible within the Chart Left N...
about 1 year ago in EMR: Documentation/Front Desk / Notes 0 Future Consideration

Eyeball in each section

Eyeball icon has been great. Is there a way to do an eyeball for each section in documentation (Subjective, Objective, etc.)? So you can add smaller amounts in/specific section. Subjective, objective and procedures
about 1 year ago in EMR: Documentation/Front Desk / Documentation 0 Future Consideration

Would like an icon on the schedule indicating if a patient has a copay

Currently, the $ on the schedule indicates if the patient has a balance due, but I would like an icon on the schedule that notifies if the patient has a copay associated with their account (basically if there is something written in the "copay" bo...
about 2 years ago in EMR: Documentation/Front Desk / Insurance / Schedule 0 Future Consideration

Copay Collection Report (leave off appointments in a failed status)

Is it possible to add the appointment status to the Copay Collection Report so the front office can know to not calculate the copay? It would even be better if unsuccessful appointments didn't even show up on the report. Appointments that are in a...
about 3 years ago in EMR: Documentation/Front Desk / iGO Reporting/Issues Listings 0 Future Consideration

visit count with max visit (XX of XX) vs authorized visits, alert when reaching the cap

It would be helpful to have the max visit count be considered (work like a count) in the "shield" of IGO to allow better tracking. It will only work when an authorization is put in vs just the standard insurance. It will count the visits but an al...
about 2 years ago in EMR: Documentation/Front Desk / Auth Tracking 0 Future Consideration

Move PN/POC Placement on Case Tab

Prior to one of the updates, the PN/POC placement on the case tab was underneath the diagnosis codes. Since the update, the PN/POC is reported in a column 1/3 the size of the screen and causes the info to text wrap and is very difficult to read an...
about 2 years ago in EMR: Documentation/Front Desk / Case Information / Plan of Care Tracking 0 Future Consideration