Clinicient Ideas Portal


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This portal is to capture your great ideas and improvements to the Insight platform.
No PHI should be included and application issues should be still be reported to Clinicient Support.

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EMR: Documentation/Front Desk

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Tracking patient visit limits

Tracking patient visit limits for multiple cases Requesting that there be an option to track visit count per patient across all cases. We are getting more patients that have a yearly visit max, regardless of the case.
4 months ago in EMR: Documentation/Front Desk / Auth Tracking 0 Future Consideration

warnings are not visible on copy and paste appointment

The edit appointment dialogue window is no longer set to open when users are copy/pasting an appointment. However, when a patient has warnings that the scheduler/user needs to know about, they are only visible at appt creation and not when copying...
4 months ago in EMR: Documentation/Front Desk / Schedule 0 Future Consideration

Print All (Past and Future) Patient Appointments

Currently the system does not print all patient appointments when you right click on a patient appointment and select "Print Appointments." It only prints all future appointments, it requires the staff members to go back to the current date and pr...
4 months ago in EMR: Documentation/Front Desk / Printed Materials 0 Future Consideration

Max visit countdown feature request

Max visit limit countdown feature request: • We have two major payers that have calendar year visit max and require authorization after x amount of visits. Ex. 20 visit limit with precert required after the 5th visit. • There is currently do not h...
about 2 years ago in EMR: Documentation/Front Desk / Auth Tracking 0 Future Consideration

Add subscriber address field in InsightGO

There are fields we use for intake that are not available in InsightGO which we would like to have added so our admin can use the web version to complete intakes. These are "Primary MD" and "cell carrier" within the client's demographics/case page...
4 months ago in EMR: Documentation/Front Desk / Demographics 0 Future Consideration

Missing append option on insurance authorization

We are missing the "append" option on insurance attachments. We only have replace and cancel options. Insurance authorizations from worker's compensation gets updated depending on if they get approved for more visits, an append option would be goo...
4 months ago in EMR: Documentation/Front Desk / Insurance 0 Future Consideration

Make it so the most recent POC always appears at the top of the list

Make it so the most recent POC always appears at the top of the list.
4 months ago in EMR: Documentation/Front Desk / Plan of Care Tracking 0 Future Consideration

Can POC track length of POC in both days and number of visits?

In the POC tracker…I see a spot to tracks the length of the POC in days and the number of visits. Will it track both? For example if I want to indicate that my POC is good for 90 days or 24 visits will it keep a tracker for both parameters if ente...
4 months ago in EMR: Documentation/Front Desk / Plan of Care Tracking 0 Future Consideration

Track Progress Reports by Days or Visits

Therapists are being alerted on every patient in iGO that the Progress Report is due even though it is not due for 30 days.
4 months ago in EMR: Documentation/Front Desk / Documentation 0 Future Consideration

Notification to Providers of Demographics Changes

If demographics change, like address or phone number, the EMR sends a notification to the therapists treating the patient.
8 months ago in EMR: Documentation/Front Desk / Demographics 0 Future Consideration