Clinicient Ideas Portal


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This portal is to capture your great ideas and improvements to the Insight platform.
No PHI should be included and application issues should be still be reported to Clinicient Support.

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Print All (Past and Future) Patient Appointments

Currently the system does not print all patient appointments when you right click on a patient appointment and select "Print Appointments." It only prints all future appointments, it requires the staff members to go back to the current date and pr...
9 months ago in EMR: Documentation/Front Desk / Printed Materials 0 Future Consideration

Add subscriber address field in InsightGO

There are fields we use for intake that are not available in InsightGO which we would like to have added so our admin can use the web version to complete intakes. These are "Primary MD" and "cell carrier" within the client's demographics/case page...
9 months ago in EMR: Documentation/Front Desk / Demographics 0 Future Consideration

Prompt upon case creation to change "Guarantor" if patient is minor

Current the system defaults to "self" or not at all, it would helpful if there was a prompt or notice when the new patient being entered is a minor, because this situation currently requires a change in the guarantor tab. This would avoid issues w...
almost 2 years ago in EMR: Documentation/Front Desk / Insurance 0 Future Consideration

Apply button is greyed out

After "completing a goal" if the pt regresses, there is no way to unclick the completed goal and reset that goal. The apply button is grayed out. I was told by tech support that I need to delete the goal and rewrite it as a new one. This isn't acc...
4 months ago in EMR: Documentation/Front Desk / Goals 1 Future Consideration

Ability to see Appointment Notes in Chart View

Appointment notes are really important in our clinics. In InsightGO, it's great to see the Appointment Notes icon on the Schedule. The enhancement request we are suggesting is that the Appointment Notes icon is also visible within the Chart Left N...
9 months ago in EMR: Documentation/Front Desk / Notes 0 Future Consideration

Eyeball in each section

Eyeball icon has been great. Is there a way to do an eyeball for each section in documentation (Subjective, Objective, etc.)? So you can add smaller amounts in/specific section. Subjective, objective and procedures
9 months ago in EMR: Documentation/Front Desk / Documentation 0 Future Consideration

Clinicient ID on receipts

Would love to have the patient's Clinicient ID print on their receipts. Very useful for quick cross-referencing and record keeping.
almost 2 years ago in Admin/Billing/Reporting / Statements 0 Future Consideration

Electronic Claim Attachments for All Payers

The ability to submit electronic claim attachments through Insight Billing for all payers, not just Worker's Compensation or No-Fault payers. More payers are requesting electronic copies of documentation at claim submission, leading to many denial...
about 1 year ago in Admin/Billing/Reporting / Claims 0 Future Consideration

Delete all recurring appointments

When going to delete a recurring appointment, give the option to delete only this appointment or all appointments going forwards-- both regular patient appointments and "other" appointments.
almost 2 years ago in EMR: Documentation/Front Desk / Schedule 1 Future Consideration

saving charts to desktop

Working front desk, I get many requests for chart notes from WC or insurance companies. We need to be able to open a chart and save the entire chart on the desktop. Printing out six weeks of notes separately is a waste of paper and time. We work w...
almost 2 years ago in Admin/Billing/Reporting / Report Access 2 Future Consideration